Safety Sense Solutions Reviews | Read Customer Reviews of safetysensesolutions.com

Safety Sense Solutions Reviews | Read Customer Reviews of safetysensesolutions.com

Safety Sense Solutions reviews

Showing 6 reviews with 4 stars · Clear filters

Anne
Sep 20, 2026
Good Course
I thought it was a good course and it fulfilled the requirement I needed. It has some good visuals although it was all reading. I would have liked to see some videos or something more than just reading.
Response from Safety Sense SolutionsOct 7, 2026
Thank you for your 4-star review, Anne! We're glad you found the course good and that it fulfilled your requirement. We appreciate your feedback about wanting more multimedia content like videos beyond just reading. Thank you for choosing Safety Sense Solutions!
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Angelo L.
Feb 2, 2026
better customer service
Better customer service
Response from Safety Sense SolutionsFeb 2, 2026
Thank you for your 4-star review, Angelo. We appreciate your feedback about our customer service. We'd like to understand what happened and how we could have served you better. If you're willing to share more details about your experience, our customer service team would love to reach out and make things right. We're always working to improve and would appreciate the opportunity to earn that 5th star. Thank you for choosing Safety Sense Solutions.
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Bobbie
Dec 4, 2025
The course was easy to follow
The course was easy to follow, and included all pertinent information regarding operating a motor vehicle in AZ. I noted two typographical errors in the material. Unfortunately, I didn’t make a note of where they were; however, one was in a sub-heading and involved a conjunction, I believe. The other one was in the material explaining the proper use of child safety seats. I believe the material said “front facing” when it should have said “rear facing.” Also, I would have liked to have had the opportunity to go back and re-read the material, particularly when taking a quiz, and even after completing the course. The objective is to educate the motorist, not confuse or frustrate him/her, so a back-button to previous material would prove beneficial.
Response from Safety Sense SolutionsDec 9, 2025
Thank you for your 4-star review and detailed feedback, Bobbie! We're glad you found the course easy to follow and comprehensive. We really appreciate you pointing out the typographical errors, especially the one regarding child safety seats. Accuracy in safety information is critical, and we'll have our curriculum team review and correct these immediately. Your feedback about adding navigation options to review material during quizzes is also valuable, and we'll explore ways to improve the user experience in this area. Our goal is absolutely to educate, not frustrate, so your constructive comments help us improve. Thank you for choosing Safety Sense Solutions and for taking the time to share such thoughtful feedback!
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Michelle
Oct 26, 2025
All went well until I hit a question…
All went well until I hit a question that was coded wrong - on a Friday and couldn't continue. Since it was my last day, I have to get an extension on Monday. I had correct answers, they didn't. They were nice enough to call and admit the problem was on their end, but not early enough to allow me to finish by end of day and not able to give the extension, so there ya go. I finished today (Saturday).. entering the wrong answer and proceeding through it. Not happy that I have to ask for the extension on a Monday morning, but at least it's done. I just wish circumstances didn't push me out to the last day, then this might not have been such an issue. Otherwise, everything was good.
Response from Safety Sense SolutionsOct 27, 2025
Thank you, Michelle. We really appreciate your honest and detailed feedback. We’re sorry again for the issue you encountered with that quiz question — and we’re glad our team was able to identify and confirm it was on our end. While we regret the timing caused frustration, we appreciate your patience and understanding. We’re reviewing this situation to ensure it doesn’t happen again. Thank you for completing the course with Safety Sense Solutions!
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Polly W.
Sep 8, 2025
Constant quiz retakes
The material was easy enough to get through; however, I would've preferred to know which question(s) I got wrong before having to retake the quizzes. Having to answer all the questions over again and not knowing which one(s) were wrong made it painful. I actually retook a couple of the quizzes more than 5 times to modify answers I thought were already correct.
Response from Safety Sense SolutionsSep 10, 2025
Thank you for sharing your feedback, Polly. We're glad to hear you found the material easy to work through, but we also understand how frustrating it must have been to retake quizzes without knowing exactly which questions were missed. The way quizzes are structured depends on the state’s requirements, and in some states we’re not permitted to indicate which questions were answered incorrectly. That restriction is set by regulation, not by us, and we have to follow those rules in order to stay certified. That said, we’ll review your experience and see if there are any improvements we can make within those guidelines to help reduce frustration. We really appreciate you taking the course with Safety Sense Solutions and taking the time to leave such thoughtful feedback.
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James S.
Aug 20, 2025
I faced some technical issues
I faced some technical issues, like the phone verification not working properly, but these were fixed as the course went on. The lessons are well organized and clearly explained.
Response from Safety Sense SolutionsAug 24, 2025
Hi James, Thank you for your feedback! We’re glad the technical issues were resolved and that you found the lessons well organized and easy to follow. We wish we could have earned that 5th star and will keep working to make the experience even smoother for everyone.
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