Safety Sense SolutionsReviews of safetysensesolutions.com

Response from Safety Sense SolutionsAug 26, 2026

Thank you for your review, Colm. We appreciate you working with our customer service team on this! We sent you an email on 7/29 requesting the information we needed to complete your DMV submission. Once you obtain your learner's permit and provide those details, please reach out to our customer service team to update your information in our system and we'll resubmit your completion to the DMV right away. Thank you for choosing Safety Sense Solutions!

Response from Safety Sense SolutionsJul 15, 2026

Thank you for your detailed 3-star review, JC. We appreciate the specific feedback about your experience. Your observations about the "advanced" label including teen driving content is fair - we understand how that could feel misaligned with expectations. The redundancy you mentioned with the school crossing sign appearing in multiple lessons is also valuable feedback, and the disconnect between test questions and segment content is a concern we want to address. We'll have our curriculum team review these issues to ensure the course content is properly organized, labeled accurately, and that test questions align with the material covered in each segment. Course coherence and reducing unnecessary repetition are important to us. Thank you for taking the time to share such constructive feedback. If there are other specific examples of these issues, our customer service team would appreciate hearing them so we can investigate further. Thank you for choosing Safety Sense Solutions!

Response from Safety Sense SolutionsFeb 13, 2026

Thank you for your 3-star review, Ashley. We appreciate your feedback. "Fine" isn't quite what we aim for - we'd love to provide a great experience. If there's anything specific we could have done better to earn those extra stars, we'd appreciate hearing from you. Thank you for choosing Safety Sense Solutions.

Response from Safety Sense SolutionsOct 13, 2025

Thank you for your feedback, Kevin. We understand how the timers can feel frustrating, but they’re required by state regulations to ensure all licensed providers meet the same participation standards. We truly appreciate you taking the time to complete the course and share your experience — and we’ll keep working to make it as smooth and engaging as possible.

Response from Safety Sense SolutionsSep 10, 2025

Thank you for your detailed feedback, Brian. We’re truly sorry to hear about the challenges you faced, especially given everything you were dealing with at the time. We understand how frustrating it must have been not to be able to get help over the weekend, and we’ll be reviewing how we can improve our support availability. We've extended our weekend customer service shift to help address any students who need assistance over the weekend. You also raised some important points about the security questions, quiz wording, and images. These are exactly the kinds of details we want to get right, so your comments are very helpful. We really appreciate you taking the course with us and for taking the time to share such thorough feedback—it will help us make the program better for future students.