SafelySafely protects short-term rentals with rigorous guest screening and up to $1,000,000 of commercial rental insurance coverage provided by its affiliate, On Demand Insurance Agency, LLC. We aim to provide peace of mind to homeowners and property managers as they grow revenue, optimize operations, and provide a superior guest experience.
Safely (safely.com) has 13 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Michael
Safely has always given me peace of mind, knowing I have a reliable partner to turn to when unexpected situations arise. Every experience I’ve had with Safely has been nothing short of excellent. Their customer support team is consistently responsive, helpful, and genuinely committed to finding solutions.
Janet A.
Website was very easy to navigate. My issue was addressed much quicker than I anticipated, and to my surprise, I received a follow up call to make sure the process was going smoothly!
Sergio B.
As a property owner and having this insurance forced on me by a property manager it's a completely useless and expensive insurance. You will get maybe 2% back of what you spend on it. And if you do file a claim for something like a sofa they won't replace it but only "repair it" and they won't pay for damage outside the home. I didn't have many issues without this insurance. I'd rather just pay out of pocket for a dirty towel than spend thousands on this crappy insurance each year. This is true garbage insurance for an owner. Property managers get kick backs and get to be lazy in filing with Airbnb for damages so it's good for them. Property managers and safely profit on the backs of the owners by gas lighting that the "guest pay for it" WRONG the owner pays by getting lower nightly rates and thousand less in their pockets at the end of every year.
Marija F.
This company failed to fulfill their promise and lost my trust. We had a major repair thanks to the guests clogging our sewage system and Safely is "skillfully" avoiding to make a decision for the last 3 months not answering my emails or calls. Do they help my small business? No. I calculated by the amount of money they take from me monthly that I do not get even 1/25 part of it in return and especially with the "not covering this and that"... Such a waste of time and money. We just decided to fire them.
Kat
We submitted our first claim for a table top and handyman services to fix. Both were paid completely in full and did not involve our guests at all. So far, I am extremely satisfied. The only thing I wish they would allow is to have access to their services without a PMS, other than that everything is perfect. Also, Denise was very helpful to me and even called and emailed me several times when I dropped the ball on responding. Very impressive and appreciated.
tazo S.
They are lying people don’t believe them!
Go Gorge G.
As a host, Safely has been a game-changer for both my business and my peace of mind! Their guest coverage allows me to offer a stress-free vacation experience without worrying about minor accidental damages. The guest screening process enhances the overall experience while giving me confidence in who’s staying at my property. Filing claims is quick and hassle-free, and the Safely team is fantastic—creative problem-solvers who make insurance surprisingly simple.
Terri C.
The best short term rental accidental damage insurance on the marketplace. Look no further!
