Tracfone Wireless IncReviews of safelinkwireless.com

I sign up for lifeline though safelink they sent me T-Mobile with out domestic Rom which makes it useless they are ruining! T Mobile name but anyway they would not put me through there Verizon network i guess its so bad! That they won't use it but anyway please stay away from SafeLink and Tracfone at all cause please.

Everytime I put my information in it will only take me to the "bring your own phone" option. There customer service is horrible as well!

Zero would be more accurate. Verizon is a terrible company and there is no telling why they bought this company. I suspect iron the childish antics of the customer service people and the “management corporate” or higher up call center of people you will end up talking to if you are lucky that you’ll figure out quick that it’s all very normal crappy everything. Take it or leave it. Depends on who you talk to but ultimately not much gets done. It’s too bad cause they offer great on paper plans but if you aren’t lucky enough to actually get anywhere with your enrollment good luck. The FCC is worth complaining to but they won’t really do much either so I’d just go with a company that has the best ratings from it’s customers. Oddly enough I was swindled by a street agent for a 40 dollar phone and not one person even wanted to get the information about that. It was if the whole screwing over the taxpayer and scamming was so normal it just didn’t even matter. A total waste of time and money. A handful of people get filthy rich off of this program and that’s about it. Sad.. tell me again why these devices are so important?

Horrible! Lost my number because of them. They will randomly shut you down for no reason whatsoever. Don't use them at all! It's a horrible experience. Trust me, you are better off at any other provider. Randomly disconnecting you with no reason, support will tell you to just re-apply, number is lost. Do not port in, they will lose your number!

I recently experienced a series of frustrating issues with Straight Talk and Tracfone that have left me severely dissatisfied. My SIM card was disabled after requesting a phone number change due to a scam attempt targeting my phone number, which subsequently prevented me from using my phone or receiving crucial verification codes for accessing my bank account. In an attempt to resolve the issue, I purchased a new Tracfone SIM card and service plan. However, Tracfone has claimed there is an IMEI mismatch, which they say prevents me from activating the new SIM card. Despite providing the necessary PIN and attempting to verify my account by providing two phone numbers I have called in the last 60 days, Tracfone's insistence on this verification method has left me unable to use my purchased service plan effectively.Throughout this ordeal, I have spent over 8 hours on the phone with various customer service representatives, but unfortunately, I have not received any meaningful assistance. This lack of resolution has resulted in significant financial loss, as I am now left with unusable service plans that I have paid for.I am deeply disappointed with the level of customer service provided by both Straight Talk and Tracfone. Despite my long-standing loyalty as a customer, the inability to resolve such critical issues in a timely manner has severely impacted my trust in these companies. I would strongly advise anyone considering Straight Talk or Tracfone to think twice before choosing their services.

Shut me down on My Juniors Birthday for no apparent reason!! ACP is a internet service that help parents of low income homes have internet for kids and lifeline service is seperate. Why did they cut my phone off and keep my internet??? Stupid and Greedy I'd say. Lifeline phone and you can keep affordable tracking technology called ACP. I've washed my hands with these fricking companies because they sell your information!!@!

SafeLink Wireless is the worst California LifeLine service I have ever experienced safely Wireless has the worst customer service they don't understand your needs they don't listen and they take forever and approving you for Lifeline services SafeLink Wireless is a piece of crap I don't appreciate their attitudes toward their customers they do not have a caring heart they do not have an understanding they do not have customer service skills

Got carrier June 2023 service didn't work out of country their phones locked network and can't unlock phones. Service is slowAnd phones suck mainly bluphones have suck . They limit gbs and calls drop or disconnect different states and countries . Had issues calling with this service for half a year and random messages of people sending repair quotes of cars looking for person n9t me. The sites app unavailable in bluephone or discontinued cant manage account Their online site complicated with captchas and extra info and harder time keeping up date with changes and what carrier or service have had to look up number safelink tied with verizon but can't use main version features since it's safelink not verizon cant trade in phones or exachange or buy new phones. Wouldn't recommend this carrier if you want good phone go for carrier has quality phones and service not company's phones and blu phones easily break no replacem3nt or repairs 3tc given don't accept phones and go carrier with better phones and service that wont drop or not work outside of america. Changed carrier a year later avoid call drops and out of country fees and not working all wifi calling expenses out of america