Ramos
FAST
Placed my order at 2:30 Wednesday and received it Thursday. Will order again
For the past 31 years, Safe and Sound has been providing customers with quality products and service. We began as a small stereo shop and now we have transformed into a company well-versed in popular, trending home theater systems and speakers. While our store has changed physically, and our customer base has grown exponentially, aided by the advent of the internet, we have not lost focus of the traditional methods of business ethics that have been the foundation of our growing company. We deliver service which is, and has always been, friendly, honest, and personal. At Safe and Sound, we don't just gain a customer, we gain a life long relationship. On a daily basis, we communicate with previous customers on a first name basis. As years go by, they won't necessarily remember the product model number they purchased from us or the price they paid. However, They will remember the exceptional service they received. We remember our customers by name and the speaker systems they purchased. This personalization allows our customers to feel comfortable giving us a call for any and all support related concerns or questions. When a customer has a positive experience with us, along with strengthening our reputation, it resonates with the brands we sell. We design Home Theater and car stereo systems for customers with passion. The same passion we had when we designed a similar speaker system for our own home or car, Having 100% belief in every brand we sell makes this passion come naturally. Celebrating over 31 years in business, we are very fortunate and grateful for our company's past, how we have evolved to the present, and more importantly we are enthusiastic and motivated to grow our company further. Whether you are a new or returning customer, we look forward to serving you.
Safe & Sound Inc (safeandsoundhq.com) has 140 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Ramos
Placed my order at 2:30 Wednesday and received it Thursday. Will order again
Dave
All people who I spoke with were great. Knowledgeable and friendly. I bought just the door opener/locks no starter. Have to be two or three feet away, not 25 feet as I was told and have to press the button several times to have doors lock or unlock. Not happy with product at all.
Scott L.
Purchased a refurbished unit through the website. Unit arrived on time, set it up, and have no complaints. I would highly recommend purchases through Safe and Sound.
Israel G.
Dave and Mike and the whole Safe and Sound family offer a level of customer service one doesn't really experience these days. Being from Idaho, I don't really have a lot of high end audio options, I have to rely heavily on online options. I've purchased two Parasound components from Safe and Sound and after dealing with their expertise, patience, and knowledge I feel comfortable in saying this has been the BEST customer service experience I've ever had, ever! Bottom line, these guys know their product, they fully stand by the quality of said product, and they treat the consumer like family from the onset. Safe and Sound has offered me the best customer service experience I've ever had AND the Parasound 2100 and 2125 I purchased really makes my turntable setup sing in a way I didn't think possible at this price point. Thank you so much very for helping me to make some very great audio decisions! I'm forever a fan of Safe and Sound!
Markus M.
They put a remote starter on my CRV. I scheduled an appointment for friday 3:00pm left the car, I was supposed to pick it up saturday next day. I asked them if they could do it in the same day so I can pick it up later that day, I needed the car for work next day. They said they will try their best. I went home and wasn't really expecting to get a call because it was late afternoon, and around 5:15 pm got a call from them, the job was done. Very satisfied, and happy with their service, good job and well done guys, Chris and David, Kavin.
GP
Shipping was fast and the products where great.
Sergey S.
I recently purchased amplifier from this company and I'm extremely satisfy whit there service.
Cameron F.
The product was delivered new and in good condition. No issues with billing. Just a little lack of communication in processing and shipping. An email or two resolved the date. Would recommend.