Daniel G.
They're great.
Everything shipped on time and arrived safe and sound. Great packaging and a nice, simple website.
For the past 31 years, Safe and Sound has been providing customers with quality products and service. We began as a small stereo shop and now we have transformed into a company well-versed in popular, trending home theater systems and speakers. While our store has changed physically, and our customer base has grown exponentially, aided by the advent of the internet, we have not lost focus of the traditional methods of business ethics that have been the foundation of our growing company. We deliver service which is, and has always been, friendly, honest, and personal. At Safe and Sound, we don't just gain a customer, we gain a life long relationship. On a daily basis, we communicate with previous customers on a first name basis. As years go by, they won't necessarily remember the product model number they purchased from us or the price they paid. However, They will remember the exceptional service they received. We remember our customers by name and the speaker systems they purchased. This personalization allows our customers to feel comfortable giving us a call for any and all support related concerns or questions. When a customer has a positive experience with us, along with strengthening our reputation, it resonates with the brands we sell. We design Home Theater and car stereo systems for customers with passion. The same passion we had when we designed a similar speaker system for our own home or car, Having 100% belief in every brand we sell makes this passion come naturally. Celebrating over 31 years in business, we are very fortunate and grateful for our company's past, how we have evolved to the present, and more importantly we are enthusiastic and motivated to grow our company further. Whether you are a new or returning customer, we look forward to serving you.
Safe & Sound Inc (safeandsoundhq.com) has 140 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Daniel G.
Everything shipped on time and arrived safe and sound. Great packaging and a nice, simple website.
Edward H.
David Laventure keeps his word and delivers those items as promised Thanks
Lisa B.
Wouldn't hesitate to purchase with them again
Nidu D.
Good product, good service, Good company. Spoke on the phone with Mike and had a great experience.
Chris
Purchased a manufacturer refurbished pre/pro at a great price. Fast shipping and the unit was in perfect condition. Thank you!
Roger
I had ordered a reconditioned amplifier at a substantial discount, but S&S called and informed me that the brand-new amplifier was being discounted for Black Friday to close to the price of the reconditioned unit. This allowed me to get the new-in-box amp within my budget. They certainly didn't have to reach out to me like that. Great customer service makes me a fan. I'll be back for any other audio needs.
Dave
This is the way I like to operate ... easy to order, fast delivery, and the box contains the items I ordered with no damage. Items were well packed, and the whole thing played out seamlessly ... Well Done. Would definitely order from you again.
yogi
I purchased AV processor and amplifier from Safe and Sound hq and Mike was very helpful in recommending me products. They were also very helpful when I wanted to swap my amplifier. Thank you Mike.