Safe & Sound IncReviews of safeandsoundhq.com

I ordered my Polk speakers and they shipped same day. I am very pleased with the service. The speakers came in perfect condition.

I have been burned by online shopping sites many times. I've purchased (or so I thought) thousands of dollars in products only to find out a site was a scam and stole my credit card information. When shopping for my home theater not only was I shopping for the lowest price I was shopping for a company that has proven to be legit. I called safe and sound many times before placing my order. Every time I called someone answered and helped me out. Every time I was on their site the chat icon was there. I felt very comfortable shopping with them. Good company good service and good pricing.

I bought a high end Parasound stereo amplifier from Dave and Mike and it was a flawless transaction from start to finish. The customer service and attention to detail was unbelievable. Their knowledge and being involved before, during and after the point of sale takes customer satisfaction to a whole new level. A job well done Dave and Mike .... highly recommended!

I ordered 5 speakers from Safe and Sound on June 23rd and they arrived on Monday June 30 all the way across the country. I dealt with David L. who was awesome to deal with. Professional and follows through! It's nice getting a GREAT deal on an open box buy from an authorized sales company. Their prices were better than EBay, plus I got the manufacturers warranty. The package was shipped immediately, and when I opened the box, it was extremely well packed. All the speakers were still wrapped from the manufacturer. I HIGHLY recommend this business and I look forward to doing business with them in the future! I don't know what position David L. holds with the company, but he is definitely an asset to Safe and Sound!

I purchased a Polk audio speaker system that my husband has been wanting for years for his March birthday. The speakers arrived in a timely manner. I ordered one of the speakers that he wanted wrong unfortunately and he didnt realize until just now! So i had to call safeandsoundhq and they told me it wasn't a problem and to just send it back and they would send the right one. I literally said "Thats it?" I was expecting a restocking fee etc because it has been so long since i placed the order. They said they try to make it easy.. I agree. Thank you for the very good customer service.

It was quick delivery and easy transaction. Great buy for me from an authorized dealer. It was an open box but was brand new. Got a great price just because the box was open. Great communication and easy to work with. Quick email responses. Thanks again David L.

Great company as far as I can see. I Did my research on them before buying and everyone seems to be very happy. I placed my order online and had instant order confirmation. Later I had a copy of my receipt followed by shipping confirmation about 3 hours after that. I felt totally in the loop throughout my transaction ( good feeling)... Communication is key these days. My items were delivered In about 2 or 3 business days. I will likely choose this company for my future home stereo needs.

I am a novice at best when it comes to speakers and electronics in general, but I know excellent service when I see it!