Henry L.
I bought it because it had 1year…
I bought it because it had 1year warranty and the delivery was quick easy assembly and my wife loves it.

R.W. FLAME was founded in 2017. The "R" stands for Robert, our founder's first name, and the name of our company, "Rowan LLC". "W" represents the last name of our founder, Wang. "Flame" signifies our heating appliances that bring warmth to cold buildings and to our hearts. Our founder, Mr. W, is a professional fireplace engineer. Our fireplaces are popular across Europe and America, becoming a beloved and preferred choice for many. We aim to bring warmth to cold buildings and happiness to people's everyday lives and Becoming an affordable and trustworthy brand.
R.W.FLAME (rwflame.com) has 59 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
59 approved reviews, newest moderated first
Henry L.
I bought it because it had 1year warranty and the delivery was quick easy assembly and my wife loves it.
Jennifer O.
On time and great produçt!
Darlene G.
Shipped really fast! In great condition! Haven’t installed it yet. Very reasonably priced! I would definitely buy from this seller again!! Thank you so much! Keep up the great work!!😃
Brian D.
Product was easy to order and was delivered in time
CK
I like the many color options and speeds of flames available. The fireplace was easy to put together and hang. The audio options are not the best as far a quality sound, but that is an option I wasn't planning on using. I have not tried the heat option as I don't plan to use that either. The only negative is the hum that the unit makes with only the flames running.
Lauretta B.
Temperature stopped working in less than three months. It has a one year warranty in which it states they will replace or issue a refund. I went back-and-forth numerous times and they are only offering a 50% refund despite the fact that the warranty says that they will replace or give a full refund. If I could give zero stars, I would.
Thomas D.
My grill won’t reach over 600°, what is wrong? Does this grill use propane gas?
Ken
Fast delivery. Great sale price. That's what I waited for before buying. I bought this to use in my RV. Won't be able to try it out until I go camping this summer. It looks fantastic. It will allow me to cook outside and not heat up the RV. I can't hardly wait to use it. It's beautiful.