RVnGOReviews of rvngo.com

2 weeks into filing a claim and we still do not hear from anyone!

Do not use this company! The individuals that rent their RV’s through it take your money then cancel in the 11th hour. They also show one RV and when you show up to get it the thing isn’t as described or a totally different RV. This company is a scam. No return emails or phone calls. I’m out a thousand bucks for the time being.

RVnGO owes my company over $50,000.00. For 2 insurance claims and 1 road side assistance claims. RNnGO has not been paying insurance claims. They avoid paying at all costs. Feel free to contact me at Premier Luxury RV Rentals 908 227 4756 for a full explanation. I have over 50 emails that we are going to pay . But they never did. Since last posting I have had others contact me about the same issue.

RVNGO allowed a scammer to list (7) fraudulent vehicles from one owner despite this owner not renting one single vehicle through their site. Red Flag? Apparently not to RVNGO!! I am now out $1000 and have asked RVNGO management to contact me but of course there is no call from anyone!!! DO NOT RENT FROM THIS SITE!! And of course RVNGO are saying i communicated with them outside of the site....RVNGO put me in contact with them!!!!! This scam artist still has vehicles listed on their site!!!!

I had a nightmare of an experience with RVNGO and I urge you to find a different platform. I had a renter soft swipe my trailer and RVNGO insurance did not make it right. I had an entire claim denied through RVNGO. I had date stamped pictures of no pre existing damage, and an external inspection agreement. Do not use RVNGO!!

Do not book your rv on Rvngo. I'm trying them for the first time and its a nightmare. I spoke with reps over the phone the few times the phone worked. Not one told me they were not giving payouts to the owners. I book with two other companies and never had problems getting my payouts. I got a booking a few days later. When the payment didn't show up I had to call a few times never get connected. Then I got a call from Rvngo and told them the problem. They told me they are having problems doing payouts. They said I should have gotten a email saying that. I never got one. They had me to email my banking info and said it would be a few days more before I get the payment. So I don't know if that will happen,again never being told they were having problems doing payouts. The booking is for 4 weeks. Should I go get my rv or wait for how long. Will the payout even happen?

Don't bother. Search doesn't work. Terrible communication. Complete waste of time.

In every online ad they say no fees. Then when I go to book the RV, there's an extremely high fee. The one I was gonna rent had a $337 fee. The RV rental cost was only $600. It would be nice if they didn't do false advertising. UPDATE: RVnGO needs to give me a way to send them the screenshot I took of their fees. They say they don't have fees but I have the screenshot to prove it. UPDATE: I want a way to post the screenshot here so others can see. And please don't try to insult me with your word games. I know what a fee is. If others choose to pay, that's their business. I refuse to pay you $337 on a $600 rental.