Waldek
Hours lost fighting storage & uploads — gave up
I wanted Runpod to be a simple “spin up GPU and go” service. Instead, I spent ~5 hours just trying to move files. Network Volume (EU-RO-1): mounting via S3 was a mess. I generated S3 API keys multiple times, used the documented endpoint (s3api-eu-ro-1.runpod.io), Signature V4, path-style addressing, and set the region to eu-ro-1. Tried several clients (Cyberduck, RaiDrive, S3 Browser). I kept getting auth/region errors (first “region us-east-1 is wrong; expecting eu-ro-1”, then “Invalid object path”) despite correct Access Key ID (user_…) and Secret. Cloud Sync: not visible on the volume page; only appears once a pod is running. Confusing UX if you just want to load data into storage. Uploads: Jupyter upload crawled around ~22 Mb/s even though my upstream tests at ~800 Mb/s. No straightforward “Files” manager for the volume itself. Costs: paid for a network volume (~$7/mo) and ended with unused credit (~$17) with nothing to show. I eventually gave up. My suggestions: fix S3 in EU-RO-1 (or clearly document the exact, working settings), provide a native file manager for volumes, surface Cloud Sync consistently, and return clearer error messages when signatures/regions don’t match. Bottom line: I wanted to run a project, not become an S3 detective. I can’t recommend Runpod based on this experience.
Response from RunpodOct 16, 2025
Hi there, Thank you for your detailed and honest feedback. We’re really sorry to hear about the difficulties you experienced. This is definitely not the experience we aim to provide, and we understand how frustrating it must have been to spend hours troubleshooting storage and uploads. We truly appreciate the specific suggestions you've shared; they’re incredibly helpful and will be passed on to our product team for review. We also noticed you haven’t raised a support ticket, and we’d love the opportunity to make things right. Our support team is always here to help and would be more than happy to walk you through the setup, resolve any S3 issues, and ensure everything works smoothly for you. We will make sure you don't waste your funds if there's any issue from our end. Please don’t hesitate to reach out — we’re confident that we can resolve this issue quickly. Best Regards, Runpod