RunpodReviews of runpod.io

Brand new to the platform and I had a wonderful experience!

Sorry, but it was hit and miss. We'll likely reconsider our plans and possibly switch to a different cloud provider for our project as the experience was terrible. It is quite a common problem for pods to have very slow network speeds, causing long pod start ups (>20 minutes) despite small Docker images (<2 GB). Sometimes, the spawned GPU pods didn't have OPTIX available, sometimes they didn't even have CUDA! So, basically broken pods. And these were "Secure cloud" pods. I hardly imagine how this quality can be considered acceptable for a cloud provider.

Terrible, terrible service. Servers are now hardly ever available, even less so if you want to attach a permanent space disk to one. Can spend hours trying to find a server that works -then it might take hours to initiate (after uploading loads of data to it), and then crash again, meaning you have to restart. They create pods and storage areas on servers they know are broken. Customer service is basically non-existent, only a useless chatbot. Even if your server is down and you're promised not to be charged, they keep on charging you money. Truly a scam, should be shut down.

Really great experience. I do NOT know coding at all. I'm using Claude Code to guide me through everything on Runpod. Set up is quick/painless. Price is very reasonable.

Happy customer, great, constant innovation. Excellent customer support.

Extremely confusing. Difficult to setup. Very poor experience.

I’ve been trying for several days to use RTX 6000 Pro for WAN Animate, and I’m already down about $20 with almost nothing to show for it. A week ago, when I first started using the service, everything worked fast and smoothly. Now pods take up to 30 minutes just to load . if they load at all. In many cases, they fail to initialize, yet I still get charged for the time. It honestly feels like the service has been deliberately slowed down while billing continues as usual. Support is completely silent. I’ll use my remaining $7 balance and that’s it. Not recommended.

I'm not sure if this isn't a scam. I tried a qwen 2.5 model for an hour asking a couple of questions. Mainly trying to determine if I could get an answer from a prompt. Then I tried qwen 3 80b. In that period I had the remainder of my $10 taken and I had 0 questions answered. The machines all failed to initialise but I got charged for it. Using chat gpt/claude you pay $15 and get a whole months use. Not 2 hours of use. Don't bother.