Mark B.
Good quality but long lead time
The product is quality and meets my expectations but lead time is lengthy.

Rulaer is your one-stop destination for premium, handcrafted cushioning solutions. While we specialize in bespoke, custom-fit bench cushions, our collection extends to everyday comfort essentials, including meditation corner mats, ergonomic reading pillows, and plush Papasan chair cushions. As a factory-direct brand, we combine artisanal quality with the convenience of both custom-made and ready-to-ship products. At Rulaer, we are dedicated to helping you create a cozy, personalized sanctuary in every corner of your home.
Rulaer (rulaer.net) has 25 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Mark B.
The product is quality and meets my expectations but lead time is lengthy.
Cornelia-Christo F.
Product is great quality, packing was the best, protected the product!
Response from RulaerMar 2, 2026
Hi Cornelia, This truly made our day — thank you! We're so glad you loved the quality and that everything arrived safely. We always try to pack each order with care, so it means a lot to hear that. Enjoy it, and thanks again for choosing Rulaer 🤍 — The Rulaer Team
JUDITH
Sent my measurements and choices on fabric and finishes and they sent me back my beautiful bench seat. The ordering was easy and it shipped very quickly. This is the second time I’ve ordered from this company and have been very pleased with the results and quality. Be very sure of your measurements because I had my husband double check and I found a mistake on my part.
Rodney I.
Extremely Satisfied with Purchased 'Roll Pillow' for my bedroom. I would purchase again from this trusted vendor.
Response from RulaerMar 2, 2026
We love hearing that the process felt easy and that your bench seat turned out beautifully. And yes — double-checking measurements is always a smart move 😊 We’re glad you caught that in time!
Marie L.
I ordered a white Krups Mini Expresso machine. There wasn’t confirmation nor after 3 days no shipping date. When I contacted customer service, I was told by seller the Krups will be shipped. What arrived was a black on! I suspect seller resold the white one after I paid to get more $$$$ I’ll never shop with seller or the site.
Response from RulaerMar 2, 2026
Hi Marie, We believe this review may have been posted on the wrong business page. Rulaer specializes in custom cushions and seating products, and we do not sell espresso machines. If this was meant for another company, you may want to double-check the business name to ensure it reaches the right seller. Wishing you the best in resolving your order.
Patricia Vander Z.
It's beautifully made. Good quality, you came through & didn't lie about your product. My husband has a very bad hip. Your cushion made his sitting very comfortable. Thanks
Response from RulaerMar 2, 2026
This truly touched us — thank you for sharing that. Knowing the cushion is helping your husband sit more comfortably means more to us than you can imagine. We always try to make our products exactly as described, so it really means a lot to hear that we came through for you. Wishing him continued comfort ❤️
Linda S.
Very nice company to work with. Great Communication. The quality of the product is very nice. I ordered chaise lounge cushions for my patio. I ordered 3" thick and really wish I had gone thicker. But they still look great. Also, make sure you order straps! I thought I did, but I somehow unchecked the box before submitting my order. Very bad move on my part. You will need the straps to hold the lounger cushions in place. One thing that I didn't expect was that the back and the bottom are not connected. I wish that had been an option. All in all, very happy!
Response from RulaerMar 2, 2026
Thank you so much! We really appreciate you sharing your experience — especially the helpful tips about thickness and straps 😊 That kind of feedback is gold.
Kel R.
I placed my order for a custom cushion and cover on 9/26/24. I received the order on 10/11/24. I notified them via email on 10/15/24 that the cover was the wrong color. They returned my email, acknowledged the error and stated they would send a replacement cover in the correct color. To date, 02/14/25 I have not received it nor will they return my email, calls or web page chats.
Response from RulaerMar 2, 2026
We’re truly sorry to read this. This is not the experience we want anyone to have. While some time has passed and we’re unable to trace the details from here, we would absolutely like the opportunity to make this right. Please reach out to us directly at [email protected] with your order information so we can look into this properly. We stand behind our products and our customers, and we’re always willing to resolve outstanding issues.