RugStudioReviews of rugstudio.com

A friend recommended the site for good quality rugs at a fair price. The website is easy to navagate and allows me to narrow down to exactly what I am looking for. I would definitely recommend this site to others.

Prices are better than other web stores.Looking forward to purchasing my Ralph Lauren kenya rug!

good choices

I ordered 2 rugs and received 2 rugs, one of which was the wrong rug. I promptly called customer service to explain and was told service rep would generate a claim and the claims folks would get back to me within 24-48 hrs. I must say, I was a bit surprised by this, being used to Amazon and Zappos return policies. I then received an email instructing me to take pictures to support my claim, with some other ridiculous instructions for same. I was also told they rarely grant a refund for merchandise, instead opting to exchange merchandise. I am really disappointed by all these hoops to jump through, as well as "we rarely grant refunds"... Brenda Beech

Carla was great give me all the information I need to make a decision

It's very easy to navigate!

They go the extra mile to make orders go smoothly, great because I LOVE their products!!

Very helpful salesperson Would use them again based on that