Shelly Y.
Online chat is extremely responsive
Online chat is extremely responsive. Photos and video were helpful in determining the rug colors.

Rug Studio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For more than 80 years, the company has enjoyed success in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing.For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.
RugStudio (rugstudio.com) has 314 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shelly Y.
Online chat is extremely responsive. Photos and video were helpful in determining the rug colors.
Tracey P.
I have not bought the rug yet but so far the rug selection, prices, and customer service has been great.
Richard M.
outstanding chat line
Tori B.
Looking for a custom runner - hard to find. Your website had many to choose from and helpful people answering all my questions. Thumbs up!
Melanie F.
This company & their website are presenting some of the finest carpets, I've ever seem. Many are one-of-kind, vintage to suit all tastes and decor. I have finally found a fabulous carpet. The price is reasonable, the delivery is free! I am delighted, and will shop again. Mrf
Janine C.
Great service, chat system works well and rugs are good quality.
Bree
Great! Great!
Zana M.
Would love to be able to see the rugs in a room setting - love the choices!