Rug ManReviews of rugman.com

At checkout the price of the rug was different from sale price. I try to contact support, they tell me that rug is not in stock. Sham.

After ordering and paying for several carpets, they took over 2 weeks to deliver one carpet, another week for the 2nd, and sent the 3rd over a month later (it was the wrong carpet)! The refund for the third took a month, although it may have been sooner, customer service does not ever call you to update you as promised, delivery time took over 2 months and calls were never followed up on. Finally, it was resolved with multiple calls by me over several months. Very frustrating, as I had to ALWAYS initiate calls to find out what was going on...very poor customer service and delivery time was always much later than promised, it is not my worth the time and effort, to have to constantly call them for an answer that is promised and not fulfilled.