Ivy L.
Entitled to their success.
Maybe it’s getting a little too big for them to care for their customers. Bad coaching, seriously. I have stopped following the program because the coach hasnt Even read the séries of question I filed for my first coaching…I wasted my entire time as je dis not answer any of my questions directly. It went so fast that I didn’t Even realize the manipulation right away. I did write to the customer service and never got any replay back . I didn’t feel like arguing, trying to get a refund and it démotivated me completely to continue the program , As summer is my high season at work, I though I would let it rest a bit in order to see clearer. My season is over now and after reflection, I still find it unprofessional and very deceivibg. So here they are, cashing in my 2000$ for basically nothing . ..pointing finger at me of not finishing the program …?
Response from Royalty HeroNov 3, 2025
Hi, Sean here. We've reviewed your activity since joining our program, and here’s what we found: Since joining this spring, you’ve had only one coaching call with our coach, which you rated very highly in the post-call survey (all 9s and 10s). You didn’t book a welcome call, and you’ve only sent one support email — which we responded to the same day but didn’t receive a follow-up from you. There’s also been no activity showing that you’ve gone through the program since June. Based on this, I’m genuinely confused as to why you’re suddenly leaving a review claiming we don’t handle customer support well, when the records show otherwise. If you’ve been trying to reach us but haven’t been able to get through, it’s possible you’re using the wrong contact info. Our support email is [email protected] — feel free to reach out anytime, we’re always here to help. — Sean




