royaltigerimports.comReviews of royaltigerimports.com

Ordered a MAS 49 through them, and used their drop down menu of FFLs. Apparently, they populate their drop down, without ever checking if the FFL takes third party transfers. It was sent to my local Big 5, and when I went in to pick up the weapon, they said they had sent it back. This, of course, was a lie. Royal Tiger contacted Big 5 Corporate, and finally got the weapon sent back to them. When I re-contacted RTI, they gave me grief that I should have checked to see if Big 5 handled third party transactions. I finally found reference to this on the other side of their website, in small print. Through numerous phone calls and emails, all I got was grief, for an FFL they had posted on their own website. I finally cancelled the transaction. Now, I'm out shipping money, after years and thousands of dollars spent on this company. They'll never get my business again!

Just received a $1500 rifle that has a cracked stock that wasn’t mentioned in the description. When I contacted them I was told that I should have looked at the pictures of the rifle more closely and that they had no responsibility to list defects in their description. I haven’t seen it on their website but I was told that this is their policy. No refund was offered but I could return the rifle if I paid a $300 restocking fee. Buyer beware.

Ever heard the phrase "Caveat Emptor"? Well it appears the Romans may have known a thing or two about shady business practices. "Buyer Beware" has warned shoppers through the centuries that not every seller/business takes the high road in their dealings with customers. Some operate with a skewed moral compass or no compass at all. Case in point: Royal Tiger Imports. I recently had the misfortune of transacting a C&R firearm sale with RTI. They listed a Carcano 91/41 rifle for sale, including several good photos and a "detailed" description. Now this wasn't my first milsurp rodeo. I have purchased C&Rs from a number of very reputable companies, including Simpson Ltd., Classic Firearms, Ancestry Guns, Man o' War Firearms, etc. In dealing with these companies I'd come to expect a high degree of transparency and professionalism. I did my due diligence in scouting RTI. They were a high 2 star or low 3 star company. Some customers had good things to say about them while many others, it seemed, were less than complimentary, but I wanted that Carcano to add to my WW II collection. Of the many Carcanos offered, I was careful to focus on a rifle that had an overall good condition and a very good bore. One rifle seemed to check the items on my list. It was a listing from the RTI category of Hand Select C&R Firearms. Now I don't know what "hand select " conjures up for you, but for me it meant that RTI had carefully inspected the rifle for bore quality and overall condition of wood and metal. The description seemed to support the inclusion of this item in a higher quality listing area. The bore was very good and the overall condition was good, not a single mention of a defect. I did peruse the photos, but nothing jumped out. My bad!!!! I should have seen the damaged sight in the listing photos and not relied on an accurate description being provided. When the rifle arrived at my FFL, I quickly discovered that the rear sight was badly damaged. The Carcano was well packed and cushioned and the box showed no signs of reckless handling. Called RTI and emailed photos and the response was rather shocking. They suggested I take a hammer to the sight on an 82 yr. old gun and try to "straighten it out." I responded that I would do no such thing and preferred a refund instead. Just to clarify, there were no comparable Carcanos (very good bore, etc.) on the Royal Tiger site to replace my rifle. When I later spoke to the customer service manager, she outlined my ONLY options: return the rifle at my expense, suffer a $200 restocking fee to secure the refund OR RTI could send replacement parts to install if the hammer straightening did not work out. Couple of things here. Except in the case of large, heavy items, restocking fees (especially high $) are a contrived way to discourage refunds and line the pockets of, in this case, an amoral business entity. Now to the replacement part "solution". As a serious collector, I have high standards. I prefer matching serial numbers and all ORIGINAL parts. I did not pay for a hand select Carcano with a sight from a different rifle. Sorry I'm a stickler that way. So what did I decide? Because of the ridiculous restocking fee, I was forced to accept the replacement parts. Installation of the parts could very possibly result in a gunsmith fee and we all know how little they charge. The moral of this story: BUYER BEWARE of Royal Tiger Imports. Their avowed dedication to excellent customer service is a thin facade for who and what they really are...an unscrupulous entity committed to separating you from your money.