royaltigerimports.comReviews of royaltigerimports.com

I’m new to the world of military gun collecting and I’m helping my husband in search of M1 carbine collectibles. I felt very uncomfortable and lost until I met Sebastian at Royal Tiger Imports. Sebastian was VERY polite and understanding. He took great effort helping me find the correct weapons. I purchased two rifles on that first phone call. My husband was SO happy with the purchase. So guess what? I called two days later and bought one more! Thank you Sebastian for being so helpful. You are the epitome of customer service. I’m sure I’ll be calling again soon.

I bought a 1934 Beretta from them and I'm glad I did. Its practically new. Cleaned it up and its just a beautiful piece for my collection. Cheers.

I bought refurbished Winchester M-1 carbine and could not be happier. This rifle is exactly what I wanted and is a late war rendition of this iconic American rifle. I recommend 100%

Bought a replica C96 broom handle holster from RTI via eBay. Description said that some slight work might have to be done to make the gun fit. Wrong. The inside height needs to be increased by at least 1/4 inch. The metal rail on the end of the holster that slides into the groove on the grip is too wide, needs to be filed or ground down. The openings for the grip when in the holster aren't right. This is not "slight work. I can't do it, especially the metal work. I sent the seller a message explaining the problems and attached photos. Then I opened an eBay return request 2 days after not hearing from the seller. The seller refused the return request, yet later told me that she never said I couldn't return the holster. Next I made a BBB complaint, having found others against RTI, with RTI responding to them. I asked as a resolution that the seller contact me via eBay. It worked, she did, but then asked me twice to contact her outside of eBay, which eBay doesn't allow. She also lied in her reply to the BBB, told them that I could have called them (How? eBay doesn't give out phone numbers and doesn't allow it), and said I filed the BBB complaint right after sending her the eBay message about problems, with photos attached, not giving her time to reply, not true. Other complainants also mention RTI rebuttals containing distorted timelines. She told me that she wanted me to call her outside of eBay to discuss the problems with the holster. I pointed out an earlier eBay message in which I DID describe the problems and attach photos. She didn't answer. The seller said she'd ask her boss about a partial refund and never did, never mentioned it again even after I reminded her about it. She suggested an exchange, sending me a "larger" holster, but the holsters don't come in different sizes. Finding a "larger one" would be a lucky chance thing and I didn't want to end up right back where I am now. Finally after ignoring more messages from me and refusing to reply to simple questions like, "Is a partial refund still possible?", I got a terse "return it for a refund" at my expense, end of story. As she refused my ebay return request I couldn't make another one and didn't want to make a return outside of eBay, with no eBay buyer protection. At one point I thanked the seller for seeming to make an attempt to assist me, pointed out problems with the item again, said I'd have no problem resolving the BBB complaint in her favor at some point, and she brought this up two days later when I kept insisting that we resolve things through eBay and accused me of extortion. After telling me to return the item outside of eBay at my expense, with no refund protection, the seller sent me a message in which she briefly answered half a dozen questions that she didn't answer while we were conversing. "I didn't reply to your question about a partial refund because...". She sent me a "summary". Nice looking holster for $180 plus that does NOT work with a C96 Mauser unless you do more work on it than the description says. Seller refused an eBay return, didn't reply to initial messages, contacted me via eBay only after making a BBB complaint, ignored simple questions, said she'd ask her boss about a partial refund but never did, and asked me to resolve the problem outside of eBay. Based on other feedback for RTI left here, on Yelp!, the BBB and elsewhere, my experience is not singular. The customer service rep, who gushed on the BBB site about wanting to give good customer service - did just the opposite.

I ordered 2 antiques: a M1874 Gras rifle and a Gras cavalry carbine, both grade C. I've read reviews and watched YouTube videos about RT purchase experiences, and I was a bit apprehensive as to what I might expect to receive. I placed the order 1/22, got several emails about the order and shipment, and received the items today. I consider this excellent customer service. Yes, they are time worn and in need of much TLC but both are complete and functional. Both have rear sights, all barrel bands, and all sling swivels. The stocks are cracked and show signs of attempted repair with nails but I find that these are part of their history and I certainly did not expect perfection. As they now sit, they are simply historical artifacts of a time long past and, this is what excites me about them. I will clean them up to remove the accumulated dirt and rust of almost a century and a half of use and make them more presentable and functional but Royal Tiger really came through for me on this order. I am thrilled to own these and, for me, this was a 5 star experience.

I purchased multiple rifles from RTI advertised as “functional” and “ready to fire after proper cleaning and inspection.” The first batch of three rifles was deemed unsafe by licensed armorers and returned — costing me FFL transfer and inspection fees. In the replacement batch, yet again another rifle was found unsafe (*welded parts*, out-of-spec headspace, dangerous sear issues), adding more unavoidable fees. This ordeal has dragged on for months and months with poor communication from RTI, and instead of accountability they publicly posted false, slanderous claims on Google reviews suggesting I wanted free guns and was not sane — when in reality I returned all unsafe rifles from the first batch and only sought reimbursement of the costs their misrepresented products forced me to incur upon another rifle in the second batch having blatantly unsafe attributes. RTI has shown disregard for both customers and public safety.

I've bought from them a few times when I first started collecting and did not know any better for what you get condition wise the firearms are not worth the price. my last purchase I did with them looked good till I too the gun apart to clean it and between the receiver and the stock was filled with dead bed bugs. but that was not the problem I'm sure they were dead for a while but when i emailed them 2 times just to make sure they have been dead for a while and to see what they do to the guns as far as spray to prevent bugs. a week went by and i did not get a response back they only responded back almost imminently when I left a bad review on google so i will not buy from then again not only because the price you pay for low quality firearms but the fear of getting bed bugs because they don't care what they sell

Wish you had a negative star for Royal Tiger Imports. I had bought an Enfield from them 2 years ago. Such a perfect transaction. Now, I try to purchase two rifles using my FFL3 for their C&R rifles. I was told they cannot sell to me unless I provide them a FFL1? Seriously, for C&R and I have a FFL3, which is what the FFL3 is for? I explained this again and they replied with well, their compliance person said no. So, I looked up what the FFL3 is used for on the FFL site, copy and pasted the C&R. No surprise, they still said no. I am done with them and I highly recommend everyone avoids them. C&Rs are easily purchased with an FFL3. I asked my local gun store and they said the compliance person is WRONG! I have bought more than 15 C&Rs using my FFL3 and never had a issue, until Royal Tiger Imports. I am no longer a customer.