Royal SuitcasesReviews of royalcases.store

This business is a well disguised scam. My issue is their refund policy. Their refund page says they offer refunds but when I spoke to customer service it was stated they don’t actually offer them at all - which makes sense because store credit is listed as the only option further down for sale items. They have had the same sale for 2 months now. The cases don’t adequately protect the phone’s camera which is a major concern of mine. Additionally, the glass camera protectors do not fit properly with a case on like my old case. The quality is cheap and all around my experience has been highly disappointing. ETA: No update on the “message” Royal Cases sent. I received an email from Trust Pilot saying the company was asking for more information and haven’t heard anything since.

Never received my purchase and contacted them twice. I will be opening a case with the Better Business Bureau for this scam.

Royal cases said they were delivered to my mailbox. I did not receive them and they will not help an any way, No replacement, no credit back to my account, no filing a claim. Nothing.

Beautiful case and great protection. We love the functionality of the case and ring too

Good quality case. Shipping isn't as fast as Amazon, but not bad. Emails initially went to my junk folder, but I eventually found the shipping confirmation.

Great communication and updates through the whole process!

I had to place a bank reversal on my purchase as they would not confirm if item was sent or not. I finally received my phone cover a week after raising the complaint to my bank- the gold paint started to come off 2 days after use. Most definitely not worth the $60 AUD I paid for it.

Received my cases quickly and they’re pretty. They look just like the website showed, which is great cause that happens surprisingly little anymore. Will recommend.