Royal SuitcasesReviews of royalcases.store

I bought four cases because they were running a sale. It took nearly two weeks for them to arrive. The first case cracked in the corner after a couple of weeks. I inquired about a replacement, and they told me their warranty meant they’d replace it for “free” if I paid $10.00 for shipping. Really?! 10 bucks for a small, padded envelope that weighs almost nothing?! I emailed them back about how $10 and FREE aren’t the same thing and they never bothered to respond. So basically, they don’t stand by their products at all.

I mistakenly purchased the wrong case. Upon letting them know, I paid for shipping of the correct one and they sent me that without having to return the wrong. That was great, though it took three weeks to arrive. However in two days the lens over the camera was broken.. okay I guess that’s my fault. Within two weeks the dial that hold it up (cheap plastic) popped off. I’ve ever had a case last less than a month EVER and I’ve had phones since before the iPhone. Very disappointing. Also, the side buttons were difficult to push as well. It was so beautiful. What a let down

I ordered 3 cases for my iPhone 12 pro. Cases are beautiful and the protection is good in 2 of them, but one (the black case) is too soft and don’t save the phone if falls on the ground. I even notice that the 0,5x lens is not made good, if i try to take a photo it look like there is a fish eye on it with black circle bar because the case isn’t well made. Today my phone fall down with the case and made a crack on the case; it saved my phone but crack the case. When i take out the phone the case has increased the cracks on the glass, not good for me! Take case on amazon, you will be happy and with more money on your wallet!

I ordered one case and it came as described, I ordered a second case and received a joke with camera window not aligned and pockets for buttons either. The company doesn’t want to accept a return.