Berenice G.
Hello
Hello, good afternoon. I have already sent you the photo of what type of model my phone is and it is from my phone, please, I need an answer. You have not sent me the label so I can send the product back. I need to send it immediately. The truth is that you are taking a long time. and they don't answer quickly, they only send me emails where the order has already arrived, I already know that it has arrived, but it is not the corrector of my telephone number, what returns is there and you do not respond quickly
Response from Royal SuitcasesMar 11, 2022
Hi Berenice, we are sorry to hear your disappointment about the response speed. Unfortunately, sometimes responses may not be immediate due to high demands in live chat or email. In any case, we have solved your issue by responding to all your requests and agreeing to change the product in less than 24 hours. Thank you for your patience, Royal Cases




