Marcus R.
BUYER BEWARE!
BUYER BEWARE!! Oscar Harris claimed to be the owner of Royal auto ship and quoted me $1050 to ship my car from Texas to New Mexico. I went with a cheaper competitor and he proceeded to warn me about cheap quotes and then bait and switch extra charges at time of delivery. Upon telling him I went with a different carrier. He texted me this,” okay, do they have exact driver for you? and how much?“ I texted him,” Yes $600 at delivery no hassle or hidden fees written in contract.” Then Oscar proceeds to tell me the following,” Carshipping Express Inc ?.. LOL, You were lied and scammed, I am 100%sure that they will never do it for $600. and contract is nothing for them, I told you above, be careful with low ball price, they attracted you by offering low price, on this road, any drivers did not accept the load for that price, if there were any driver I could have updated you about it..” So now here is the kicker..Oscar from Royal auto shop says texts this to me since he didn’t get my business and is sure I got scammed..” IF THEY DO IT FOR $600, I WILL GIVE YOU $500 FROM MY OWN POCKET, it is my word, I am serious about it, if they send you written contract, did you ask them exact driver info, ask them the driver name, phone number, truck pictures and driver's license and plate number of the truck and insurance of the driver which were written the driver truck vin numbers. “. This was all 6/27. Then 6/29 he texts me asking if they picked up the car. Ironically 7/2 the carrier delivered my car and charged me the amount of $600 that Oscar said they’d scam me and charge me more or he’d pay me $500 cash out of his own pocket. Oscar calls me twice 7/2 so I call him back and he asks me to send me the proof because he was curious so I sent him proof Carshippers inc shipped my car for $600 Instead of paying me Oscar texts me this,” I have calls to talk with other customers, I just finished conversation I did not get anything, except your text messages, and I asked you to provide me driver information if they have for $600, on 27th, but you did not send me 27th any driver info. it means, I will not send you $500, if you provided the driver information 27th, I would have sent you money but You are calling today.” So Oscar Harris changed the terms of his word as u can clearly see in his own texts exchange. If he won’t uphold his word then what else will he change when he delivers your car. CARSHIPPERS INC true to their word took care of me. ROYAL AUTO SHIP OSCAR TALKED A GOOD GAME but failed to follow through on his own promise to pay me $500 if my car got transported for $600. Watch yourselves because Oscar is right, there are a lot of car transport companies scammers out there that won’t stand by their word.
Response from Royal Auto Ship LLCJul 15, 2026
Dear Marous, We are sorry that you feel dissatisfied with your experience. However, several statements in your review do not accurately reflect how our brokerage service operates. Royal Auto Ship LLC is a licensed auto transport broker. As outlined in the signed agreement, our responsibility is to arrange transportation with a licensed carrier. The final payment to the carrier is made directly to the carrier upon delivery, which is standard practice throughout the auto transport industry. Your agreed broker fee and the carrier's transportation charge were clearly disclosed before your shipment was dispatched. At no point did we attempt to charge you any undisclosed or unauthorized fees. We also have documentation of our communications, including text messages, call records, and the signed agreement, which show that shipment details, pricing, and carrier information were provided during the booking process. We respect every customer's right to share their opinion, but we also believe reviews should accurately reflect the facts. If there has been any misunderstanding, we remain willing to discuss it directly and review the documentation together in an effort to resolve your concerns. Thank you.