Vanessa G.
RoyalAutoShip was a great choice
I reached out to RoyalAutoShip to transport my deceased brother's car from Maryland to Colorado. I have been in search of a transport company that wouldn't rip me off. When I contacted RoyalAutoShip, I received an email from Nelson Schofield with a reasonable quote. I explained my situation, and he assured me that he would do his best to help me get the vehicle transported at a very fair price. I applaud Nelson Schofield for not just his dedication to getting this resolved on my behalf, but the time he put in to getting this done. I had tried other companies but they didn’t provide the day to day contact to keep me updated as to if they had a driver or not, most companies I had found would have you to call them regularly to remind them you are in need of a transport. At first it was impossible to stay within the price quote and Nelson explained to me about how the system works; which eased my mind and helped me to understand why the price would go up. Most don’t respond unless you choose another person. Nelson assured me that I wouldn’t go through a bait and switch with the price as I had before wherein I was given a low price and then when the truck showed up the price tripled and they refused to give me back my deposit because of the cancellation. Nelson knew my dilemma, and he was very diligent and reassured me that this would not happen if I would let him try and locate a driver. The transport was confirmed and the driver showed up at the prearranged time. I was also given the driver’s contact information in case of an emergency on the delivery end. As promised the driver delivered the truck to Colorado in the same condition as when he left Maryland. I would recommend RoyalAutoShip not just for the transport being successful but for Nelson Schofield. Thanks again Nelson you were more than wonderful, you were more than great and above all I would recommend and choose RoyalAutoShip hands down compared to all the others. Be Blessed 🙏
Response from Royal Auto Ship LLCDec 9, 2025
Thank you so much for taking the time to share your experience. We are deeply honored that you trusted Nelson and our team during such a difficult situation. Nelson always strives to provide transparent communication, fair pricing, and personalized support, and we’re glad that he could make the process as smooth and reassuring as possible for you. It’s wonderful to hear that your brother’s car was transported safely and on time, and that our driver met your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation. Be blessed, and we are always here to assist you in the future.