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I purchased a necklace which is…
I purchased a necklace which is absolutely beautiful and the quality looks amazing however a few of the pieces were chipped which was disappointing considerations I paid over £100 for the item. However their customer service was wonderful and sent me a brand new necklace free of charge. This also had a chip and they refunded me! So I kept the necklace gratefully but they gave my money back which was so lovely of them to do. I really want to buy more pieces soon and if you have any issues rest assured they will help you