Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
rover.com
Website
rover.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My doggie got sick while in the care of a Rover member.
Response from Rover.com | Pet SittingAug 6, 2025
Hi Pablo, we're sorry to hear that this was your experience, and we hope your dog is recovering ok. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie
AM
Ann M.
Horrible app
We love the dog sitter that we chose on the Rover app. The app itself is never updated. I have tried several times, unsuccessfully, to contact someone to identify why I cannot get into my Rover account. As a result we use texting and email to reach our past dog sitters
Response from Rover.com | Pet SittingAug 5, 2025
Hi Ann, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Olivia
CB
Cindy B.
My sitter absent 90% of the time
My sitter absent 90% of the time, she brought people in and out of my home,neglected my dogs,their schedule their water bowls had a film on them and that's due to not keeping them clean,I provided a sure way for her to enter,and exit my home,without a chance of my dogs getting out,but due to her having company I set and watched on ring my dog getting loose,I'm 1100 miles away and can't do anything she finally got him after about 30 min. She would be literally be texting me saying,their fine,and I'll be leaving to do some errands at around 3 while texting at noon and she's not even there. I'm not sure why she didn't notice cameras, or the fact I'd ask, why my dogs haven't been out in the backyard, but I would say"I haven't seen them out back all morning " I have cameras there too,and they have a fenced yard,and dogy door, she'd say they have been out,not true I have notice ring,anytime there's movement, sometimes she'd get home 4:30am. And I wouldn't see them out back until after noon. Very dishonest!! I was on a business trip,and during this time I had no backup to go over and take over I was stuck! If it'd been pleasure I'd been home in a N.Y minute! Don't hire this girl,she's very dishonest and unreliable
Response from Rover.com | Pet SittingAug 5, 2025
Hi Cindy, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search next time, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
HA
Hanne
Rover skriver at de gør det nemt at…
Rover skriver at de gør det nemt at melde sig ind som bruger og finde en hundepasser.
Hundepasseren kan man godt finde men det er håbløs at få justeret sine oplysninger.
Hjælp kan man ikke få da det er robot svar.
Har forsøgt uden app og med app uden held
Response from Rover.com | Pet SittingAug 5, 2025
Hej Hanne, tak fordi du tog dig tid til at give os din feedback vedrørende vores app. Vi leder konstant efter måder at gøre Rover bedre end nogensinde og sætter altid pris på at høre fra fællesskabsmedlemmer som dig. Jeg har videregivet din feedback til vores produktteam. Hvis du nogensinde leder efter hjælp, er du velkommen til at ringe til vores Rover Support-team på +45 80 83 04 28, og vi vil med glæde hjælpe. - Lexie
MR
Moulière L.
300/400euros partie en nuit et pas protégés par le site
Rover la pire expérience.
J'ai gardé un chien d'un propriétaire qui a tous saccagé chez moi, et c'était une usine à caca et pipi. MR est venu récupérer son chien avant la fin de la date.
MR été odieux insultant, menaçant... et ceux, devant mon bébé, mon mari gendarme a du intervenir pour l'obliger à quitter mes lieux. Nous avons eu très peur.
Rover ne veux pas dédommagé les dégâts causé par le chien. Et pourtant nous payons des frais de dossier!!!
Et dans un commentaire us haut je lis que les frais de dossier couvrent ses dommage causé, et bien bravos les mensonge de mieux en mieux.
J'ai adoré ces Année à m'occuper de chien et en prendre soins. Je n'ai eu que des très bon avis.
Mais cette expérience pa coûté, et nous sommes pas protégé par le site. Qui balance que de belle paroles. J'ai plus de 300 a 400 euros partie en une nuit. Et à savoir que c'est au bon vouloir su propriétaire de faire marcher son assurance, et donc pour mon cas, j'ai toujours pas de nouvelle du propriétaire.
Je pensais être protégé....
Response from Rover.com | Pet SittingAug 5, 2025
Bonjour Moulière, nous apprécions votre retour et nous sommes désolés d'apprendre que cela a été votre expérience avec Rover. Notre équipe Rover Support 24h/24 et 7j/7 est disponible au +33 805 11 87 47 pour toute question que vous pourriez avoir. N'hésitez pas à nous contacter. -Lexie
GA
Gabriela
Horrible pet sitting experience
Horrible pet sitting experience , will be canceling account. Unprofessional sitter with lack of hygene
Response from Rover.com | Pet SittingAug 4, 2025
Hi Gabriela, we appreciate your feedback, and we're sorry to hear that this was your experience with your sitter. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Brittney
JP
Josephine P.
Virkelig en træls app
Virkelig en træls app. Vi er hundepasser og den mest besværlige app der findes til at booke og planlægge pasninger. Desværre har de lukket appen Gudog som ellers var perfekt til denne salgs
Response from Rover.com | Pet SittingAug 4, 2025
Hej Josephine, vi sætter pris på din feedback, og vi er kede af at høre, at dette var din oplevelse med Rover. Vores 24/7 Rover Support-team er tilgængeligt på 888-453-7889 for eventuelle spørgsmål, du måtte have. Tøv ikke med at kontakte os. - Lexie
LI
Liz
Defrauded by Rover via Kathy L.
I trusted the reviews of the pet sitter I chose. Based on my security camera footage, she defrauded me by reporting visits as 30 minutes each when they actually ranged from only 10-20 minutes. My negative review of her has not been posted. How many other negative reviews has Rover hidden? How can I trust anything in their webpage if the true reviews aren’t posted? I’m not sure that I’ll ever use Rover again.
Response from Rover.com | Pet SittingAug 4, 2025
Hello Liz, we appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie