Rover.com | Pet SittingReviews of rover.com

Elendig app, totalt håbløst.. Har brugt Gudog i længere tid, men nu da Rover har overtaget Gudog, så tror jeg tiden som hundepasser er slut.

We booked a meet and greet with a house/dog sitter through Rover.com. He seemed a nice person and was good with our dogs, happy to look after them when we go away. He was with us for nearly 2 hours asking questions and seemed really happy. Then when he left he took photos of our dogs and took a note of our phone numbers, etc. Within 2 hours we received an email from Rover.com letting us know Richard W. was declining our request, even though we were going to pay extra for his meals and fill the freezer with microwave meals. No explanation as to why he decided to decline our request. We phoned Rover.com and got nowhere with them. We have now got to cancel our long await holiday of just one week thanks to Richard W. because he hasn't got the bottle to just explain why he was declining our request. In the meantime if anything happens to our dogs OR property we have photographic evidence of Richard W and would be happy to pass it over to the police. Our advice to anyone thinking of booking house/dog sitting through Rover.com DON'T BOTHER to waste your time or money.

Vi havde aftalt og betalt hundepasning ved Janna Egholm, Skjernvej 50, Arnborg gennem gudog som i mellemtiden fra indgåelse af aftalen til aftalens ikræftræden er overtaget af Rover. Ved ankomsten kommenterede Janna vores hunds størrelse (vejer ca. 30 kg) til trods for at Janna reklamerer med at kunne passe hunde i +45 kg klassen. Jannas egen hund snerrede, og bed ud efter vores hund som reagerede nervøst og besørgede på gulvet. Vi forlod meget nervøse stedet, fordi vi skulle nå et privatfly til Tyskland. Da vi kom til vores destination og kunne vi åbne vore telefoner igen, og det væltede ind med beskeder fra Janna, hvor hun ophævede aftalen, og svinede både vores hund og os til. Der advares derfor på det kraftigste mod at indgå aftaler om hundepasning med Janna Eglund. Janna er totalt og aldeles uegnet til at passe nogen som helst dyr. Hvilket blandt andet kan ses af den meget aggressive adfærd som hendes egen hund, og hun selv udviser. Janna begik gerne kontraktbrud, og overgav uden vores udtrykkelige samtykke vores hund til en anden person. Vi måtte kontakte fogedretten for sikre at de forudbetalte aftalte pasningsbeløb blev tilbagebetalt.

Cancelled our booked appoint with someone we found on the app without contacting us or the pet sitter beforehand - and that just 3 days before our vacation No good explanation and just a lousy refund

My sitter blocked me and canceled my next two appointments because I forgot to tip and leave her a review.

Sitter was very unprofessional and lacked the knowledge to care for a puppy

I don’t know why I keep coming back to this site. I’ve yet to have a positive experience with a sitter. From homes with urine-soaked floors and flea infestations to one sitter making me wait 3 HOURS outside their home because they refused to answer the door or my messages when trying to pick up my dog, it’s always a poor situation. Could not recommend less.

Today I have learned that Rover.com does not stand by people who use it. This is gross negligence and the fact that the person on the platform was listed as ‘good with elderly dogs’ and had great reviews did not make up for what happened after. This is Ken Ken and today was his last day 😭 He was obviously severely injured- while in the care of a Rover platform agent. Did the agent contact our friend right away or take him to an emergency vet? No. Nobody was even aware that he had been seriously injured and WASN’T ABLE TO EAT OR DRINK FOR 48 HOURS!! 🤬🤬 This morning he was in terrible pain and unable to move or get up. He had bruising all over his back and ripped and bloody paws. He was perfectly fine prior to being dropped off at the sitter. Rover has a guarantee - that they will pay up to $25,000 for vet bills if there is an accident or incident - FOR APPROVED CLAIMS. When there is serious injury/accident or loss of life, you would think that would be approved. Any pet sitter with a conscience who cares for your pet would certainly seek help immediately and notify the owner right?? No. Apparently they don’t even answer you unless they receive emails or nudging from someone mentioning legal action, so be forewarned. They want to sweep this under the rug. Do not let this happen. Please repost this if you can, and help us share. This is not acceptable! #justiceforKenKen #Roverfail #nightmare #helpkeepourdogssafe #loveyouAleks