Rover.com | Pet SittingReviews of rover.com

I have used Rover on-and-off for about 3 years now and have noticed some major concerns in that time. I am a Rover sitter and, don’t get me wrong, I am thankful for the app but have noticed a lot of safety and income concerns throughout the years. As of about March 2021 I have started using Rover more frequently as a main source of income and was bewildered by the amount of money taken from my final amounts after each and every stay. Rover says they take about 20% of each stay’s earnings, which is already an enormous amount, but it seems like even more than that a lot of the time. I have had occasions where I should have gotten $300 for a house/dog sitting stay and ended up only with $250 after Rover deductions. It’s quite remarkable considering these “fees” do not go towards taxes or anything like that, it’s all going straight to Rover. So consequentially, I have started just using Rover to find owners who are looking for a sitter, and then request they pay me through Venmo/cash/check instead of through the app. So the app has definitely been great for finding awesome owners, but hasn’t been so awesome as far as income. I’ve read into filing my own taxes for my Rover income as well, and it is a stated fact by Rover that the fees they take out of my pay are solely for themselves. So that’s fun. I’ve also noticed that there used to be a feature that would alert me when a booking request seemed suspicious and would let me know that if I chose to archive the request then it would not lower my Rover ratings. However, I don’t see this effective feature being used anymore as I have found myself in a few situations that seemed sketchy and even dangerous and ended up having to decline the booking after an awkward meeting with the owners. It’s beyond me why they wouldn’t be using this feature anymore and why they wouldn’t require owners to go through a more extensive background check as well, seeing as how sitters can be put into dangerous situations just as much as owners can. It’s also gotten quite annoying that Rover will now send me booking requests that are outside of my preferences that I’ve very clearly set, but they send them to me anyways saying, “this request is outside of your preferences, but we thought you might like it anyway”. Like, no!🤣 There’s a very obvious reason as to why I made those preferences, so I’m not even sure why they ask if they’re just going to flat out ignore them?? And so then you’re forced to awkwardly turn down the booking request and end up feeling like a jerk. Anyways, there’s my rant about Rover things that have begun to get on my nerves!(: I believe I will continue using Rover to find owners who are in need, but I suppose I’ll have to be a but more cautious, and start becoming more adamant about receiving payments from owners through alternate methods.

When my sitter did not show up or answer her phone Rover had no direct phone line. All I could do for help was send an email. I was in a big bind with no care for my dog. we had to take him on our trip. Over 5 hours after I sent an email I got a response from Rover and all they did was give 20$ credit. this was in no way a compensation for a sitter who did not keep her word and caused me alot of headache.

Platform is set up great other than they take too big of a percentage out of each stay for the sitter and tipping isn’t available for all users yet. Please allow tipping options for everyone!

I tried to book with Emily for overnight boarding but wanted to meet her first. We scheduled a quick meet and greet with my pup. First she didn't answer the door. Even after a couple texts, no answer. While waiting I saw that there was no fenced in yard as indicated on her profile. The profile also says no children (a necessary criteria as my dog is not great with small children), yet she indicated that her daughter had the phone. Emily's profile needs updating so that pet owners can accurately assess sitters that will fit their pet's need.

L'app non è facilissima da usare: ad esempio non sono riuscito a trovare il numero di telefono del sitter per poterlo contattare. Per il resto ok.

I wish I could chat with people before having to put dates and time. Sometimes I just want yo chat with the person to see what their schedule would be or if they have children etc.

Sucks how much money you take from the sitters

One thing I would like to see different is how you look for pet sitters or services. I wanted to book a border for my destination over a weekend, not where I am from and I had to pretend I was from my destination - the site should simply ask where would you like boarding, not just where you are from and assume that is where you would like your pet to be. Second, I reached out to several sitters whose calendar said they were available, but when contacted indicated that they had conflicts or were busy - one even failed to change her location - she no longer boarded in the city indicated in her profile. All that said, once I did find a willing and open boarder, it worked great! I was very satisfied with the experience, just a bit frustrated at the process.