Steve L.
Overall the service was very good
Overall the service was very good. The dog sitter I ended up with was excellant. Very helpful and caring. I was very concerned about taking my two labradors somewhere they had not been before, but the lady concerned obviously made them at home quickly. My only concern was with Rover, in that about half the sitters I tried to book didn't bother even to reply to my enquiry.
Response from Rover.com | Pet SittingDec 6, 2023
Hi Steve, thanks for your feedback. I apologise that sitters sometimes do not reply to messages, and we know that those are common issues. There is a notification we send to them, which says that replying to owners is important. For any further questions, you can email us at [email protected], by chat (rover.com/help) or by phone at +44 8082 812524. Best, Eleonora




