Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Rover.com | Pet Sitting

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

uma B.

Dec 11, 2021

Love of dogs or just a business?

I have mixed feelings about Rover. It’s a great site to match dog owners and sitters but I was initially drawn to it because I thought the sitters really loved dogs - after all they were asking for very little money. However, I’ve noticed that there is a pattern whereby some sitters start off at a lower rate and then within a few months, after getting some favourable reviews (Rover never publish bad reviews) - they up their rate considerably. One sitter I first used went from £20 to £50 within a few months. My favourable review of her at the time would be very different now. I have used a couple of very caring sitters but for some it’s simply a way of running a side business. I felt reassured by the low prices because, to me, it meant a genuine love of dogs. The hiking of rates by some sitters has put me off using this site so much.

Response from Rover.com | Pet SittingDec 14, 2021

Hello Uma, thank you for sharing your feedback and experience with us. Sitters on the platform are free so set their own rates, which they normally do based on the average prices in their location and their experience. It is true that some sitters start with a lower rate and this can vary over time as they become more experienced caretakers. The verified reviews you see on a sitter's profile cannot be altered, and they are left by owners that have previously used the services such as yourself. We do not remove negative reviews as this goes against everything we believe in. We aim to provide professional and kind care for your pets, and reviews are such a big part of this when it comes to building trust. We want everyone to have the ability to share their experience with the rest of the community. Please don't hesitate to contact us by email: [email protected] or phone: +44 8082 812524 in case you were to have any questions or if you were to require any assistance, we'll be happy to help. Kind regards, Rover Support