Rover.com | Pet SittingReviews of rover.com

As a new customer to Rover I found it confusing when I chose a sitter to discuss availability, 2 people responded. By the time the person I preferred based on her profile responded the other person set up a meet and greet for a few hours later. We did end up hiring her but the number of texts and emails were overwhelming and repetitive. She had to send an email/text for me to respond to that I was hiring her. Then I felt like she spent more time documenting her visit with photos and videos than spending quality time with our dog.

People are great Website is hard to use

Haley was wonderful

I found the biggest problem I had with Rover was using the site to contact the person who was looking after my dog.It seemed that after I had replied the response from Rover appeared to say the other person had replied .It seemed a little messy

Our Rover house and pet sitter was PHENOMENAL! Lisa K. went above and beyond to make sure our home and our pets were well cared for. The platform is easy to use and the Rover team is responsive. We had an issue with a 3rd party leaving a gate open and our dog got out. Our sitter handled the situation professionally and with care. The automated Rover response was frustrating as they went to coverage of medical and legal, etc. Additionally, when booking the site encourages you to add a second option but you can only select from the options they provide. I have a back up Rover sitter that I would like to add but, that option does not exist. This is one way the platform is a bit frustrating. The small inconveniences aside, Rover has been a wonderful resource.

I love that our beloved dogs can be in a home not in a sterile kennel environment. Be loved in a home and often have playmates. My pup came home so tired and went straight to his bed…I jokingly said to my friends: Do you think they drugged him???

I love Rover. There is a lack of professionalism from people giving the Rover experience. Sometimes I show up between the time I say I will show up on my recuring visits and I have to knock several times before the person opens the door.

Please show pet sitters closer to search area.