Kevin C.
Outstanding pet sitters in Oakmont, PA.
The family that watched my canine were outstanding. Rover takes too much of a portion from the family’s daily fee. The extra fee that we have to pay to use Rover should be enough to cover expenses for a company that works from home.
Response from Rover.com | Pet SittingAug 15, 2025
Hi Kevin, thanks for reaching out to share your feedback. We're happy to hear you found a great sitter. In regard to the fees, those help Rover support both sitters and owners. Along with facilitating Rover’s customer support, 24/7 trust and safety coverage, essential site maintenance, and product improvements. They also help cover benefits for sitters, including the costs of processing payments and ongoing promotion of sitters on Rover. Lastly, our service fees cover our Rover Guarantee reimbursement program, which provides peace of mind in case of unexpected injuries or damages. We appreciate your feedback and hear your concerns. If there is anything we can help clarify for you, don’t hesitate to reach out. Rover Support is available to you 24/7 at 888-453-7889. -Brittney




