Rover.com | Pet SittingReviews of rover.com

Your site is often difficult to navigate. I worked as a usability engineer for BellSouth & then AT&T for 17 years. It is hard to unbook, it is difficult to figure out when/how to tip my caregiver. When there are extenuating circumstances (delayed flight home, for instance), it is difficult to message my caregiver(s) to let them know we’ll be late picking up our dogs. Consider a usability study with users of your site as well as non-users and take issues into consideration for next iteration of your software - please!

Rover was great and easy to use. A good way to get vetted pet sitters. It would have been good to know about the extra fees up front.

I've been very happy with the pet sitters I've found through Rover. The only thing I would change is a better way to search on the website for people one have used in the past. Thanks!

This was the first time my husband and I used this service. Many people had recommended the service to us. The app was pretty easy to use and the individuals we reached out to were quick to respond to our requests.

Dog sitter was amazing, your app not so much. App is not super user friendly.

The caregiver came everyday, sent a picture and was very communicative. Everything was neat & clean when I returned.

Everything was good

I loved being able to search and read the profiles of folks near me. I have a dog that can be aggressive. Finding someone willing to work with me is a Godsend. Wonderful experience. I would recommend that you not force the extra stuff on the feedback.