Rover.com | Pet SittingReviews of rover.com

Response from Rover.com | Pet SittingAug 7, 2023

Hi Paula, our team has received your feedback and we’re sorry to hear about any difficulties you are facing. Please reach out to our 24/7 Rover Support at 888-453-7889 and we’d be more than happy to assist you in these matters. Thanks for being an important part of the Rover community.

Response from Rover.com | Pet SittingAug 6, 2023

Hello! Thank you for your proactive approach in providing this feedback to us! Our furry friends deserve the best care, and your input is invaluable. Feedback from users like you is an important part of maintaining a quality experience and we value your insight.

Response from Rover.com | Pet SittingAug 14, 2023

Beste, Hartelijk dank om ons te contacteren. Zoals we al besproken hebben via email appreciëren wij enorm je feedback. Je suggestie is doorgestuurd naar ons productteam. Nogmaals bedankt en onze excuses voor het ongemak. Hartelijke groet, Lies

Response from Rover.com | Pet SittingAug 5, 2023

Hi Jonathan, Thank you for taking the time to share your feedback and leave a review. Feedback from owner's like you help us improve the Rover community and experience. If you ever decide to try and give Rover another try and have questions, please don't hesitate to reach out to our Support team at 888-453-7889.

Response from Rover.com | Pet SittingAug 4, 2023

Hi Maureen. As a pet parent myself, I understand how frustrating it is to see your pet hurting, and hope that Keva is doing well. Eligibility for reimbursement is determined solely based on the vet documentation that is provided for our review; if you would like to discuss this further with your vet and turn in any additional documentation, we remain available to review it for eligibility. If you have any additional questions or concerns you would like to discuss, please don't hesitate to reach out to the Trust & Safety team at 888-727-1140.

Response from Rover.com | Pet SittingAug 2, 2023

Hello Dana. Thank you for your candid feedback. We want to be able to provide the best and safest experiences for our users, sitters, and owners alike. The fees make it possible for us to provide 24/7 support, market and promote sitters on Rover, maintain the website, and improve our product. Rover Support remains available at 888-453-7889 if you have any questions.

Response from Rover.com | Pet SittingAug 2, 2023

Hello. We are sorry to hear about your experience with the app. Please reach out to our 24/7 Customer Support team at 888-453-7889 so they can assist you further.

Response from Rover.com | Pet SittingAug 1, 2023

Hi Genevieve, thank you for your feedback and we're so sorry to hear about your experience. Rover can investigate further and take appropriate action as needed. If there are any additional details or specifics you'd like to share, please reach out to our 24/7 Rover Support team at 888-453-7889.