Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

Showing 1,912 reviews with 4 stars · Clear filters

Leslie Franks M.
Sep 4, 2026
App is great but way too many marketing…
App is great but way too many marketing emails.
Response from Rover.com | Pet SittingSep 4, 2026
Hi Leslie, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lynn
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Equine Science S.
Sep 4, 2026
I found a good match
I found a good match for my pet sitting needs on Rover. The pricing is a bit high so sitters can absorb Rover’s fee; I think there isn’t as much flexibility as it could have for pets and pricing. It was a little cumbersome using the app at first. Not perfect, but goals accomplished.
Response from Rover.com | Pet SittingSep 4, 2026
Hi, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. In regards to the prices, sitters on Rover have the unique ability to set their own rates for their services. If you would like assistance finding a sitter that fits the needs of your pets as well as your budget, or need assistance with the Rover app, our Rover Support team would be happy to help. You can reach them at 888-453-7889. -Lynn
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Devin S.
Sep 4, 2026
Took a long time to find someone
Took a long time to find a sitter on rover. Finally found someone who could meet our needs and she is great!! I hope she stays on rover cause it was crazy trying to get someone to sit with my two dogs.
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Erik
Sep 3, 2026
Rover was so easy to use
Rover was so easy to use. We had to book last minute due to our usual sitter having a unexpected work conflict. The site is easy to navigate and the badging for Star Sitters gave me the confidence to use the service for the first time this year.
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SUMCreader
Sep 2, 2026
I'm in a good place thanks to Rover
Finding the right sitter was a little hard because I have a diabetic cat that needs insulin injections. It would be nice to see more of the capabilities of the sitter up front without having to click in and read the description. And to have oral and injected medication be a skill that is listed. I did feel confident and safe meeting sitters and I think I have found a keeper! Rover makes it fairly easy to book, although a long trip is a lot of clicks unless the first day is like all the others.
Response from Rover.com | Pet SittingSep 2, 2026
Hi there, we’re glad to hear you found a sitter you feel confident with! You can filter your search for sitters who are comfortable administering injected medications, but we appreciate your feedback about making skills like this easier to see upfront. We’ve shared your suggestion with our product team, as we’re always looking for ways to make Rover better than ever. -Brittney
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Donna S.
Sep 1, 2026
I found a wonderful cat sitter on…
I found a wonderful cat sitter on Rover. She was very reliable, communicated regularly, and my cats loved her. The proof was in the photos and videos. I'm only giving four stars because it is sometimes difficult to modify the schedule or cancel recurring visits.
Response from Rover.com | Pet SittingSep 1, 2026
Hi Donna, we’re so glad you found a wonderful sitter and had a great experience with her! We appreciate your feedback about modifying and canceling recurring visits. We’ve shared it with our product team, as we’re always looking for ways to make Rover better than ever. If you ever need help adjusting a booking, Rover Support is available 24/7 at (888) 453-7889. -Brittney
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MJ
Aug 31, 2026
As first-time Rover users
As first-time Rover users, we weren’t sure how the check-in system worked, so we did find it concerning that there were several discrepancies between the times she checked in and out on Rover and the times our Ring doorbell showed her arriving and leaving. I do have screenshots of her checking in at 7 AM and then not arriving until 7:10 AM and then only spent 20 minutes with my three dogs. And the other one was the check-in time should have been been 7 PM and it was 6:10 PM and she did stay the allotted time but then on the Rover app it showed her checking in at 7 PM, and checking out at 7:30 pm even though she wasn’t there. This does not build trust in any way.
Response from Rover.com | Pet SittingAug 31, 2026
Hi MJ, we understand why those discrepancies would be concerning, especially during your first Rover booking. Rover Cards rely on sitters to accurately start and end each visit, and we expect them to reflect the care provided. If the times don’t match what occurred, we’d like to take a closer look. Please contact Rover Support 24/7 at (888) 453-7889 so we can review this with you. -Brittney
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Anne
Aug 29, 2026
Our sitter went above and beyond
Our sitter went above and beyond. She was great. The only reason I didn’t give Rover 5 stars is the cost. It makes a vacation far more expensive and difficult to budget.
Response from Rover.com | Pet SittingAug 29, 2026
Hi Anne, thank you for your feedback. Sitters on Rover have the unique ability to set their own rates for their services. If you would like assistance finding a sitter that fits the needs of your pets as well as your budget, our Rover Support team would be happy to help. You can reach them at 888-453-7889. -Lynn
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