Rover.com | Pet SittingReviews of rover.com

Poor experience- will not try Rover again! Every time I have tried to get a sitter, 2 separate times, 5 sitters, they told me they were unavailable and according to their calendars they were available. The sitter I did get was not honest with me and did not do what was asked of her.

I found Rover to have very unprofessional, low quality dog sitters. First I booked my dog for boarding with a sitter over 1 month before the start date. Less than a week before my booking started, the sitter contacted me saying she was also watching another dog that has shown aggression towards other dogs so we would need to do a meet and greet. During the meet and greet, which was four days before she was supposed to watch my dog, the other dog continuously tried to attack my dog and she was barely able to restrain it. This booking was cancelled as a result. The fact that I was not told about another dog being there until the last minute and that this person would accept multiple dogs when she was told one has a history of aggression is very irresponsible. I was left scrambling for a new place a few days out from my trip. I recieved a $20 discount from Rover because of my last minute holiday cancellation and found another place to board her, though it was $80 more expensive. My dog got along well with the dogs at the new place and had a good first day. However, after my dog barked the first night (likely from anxiety or lack of exercise, she has never done this at home), the sitter texted me saying she would be cutting my booking short if this didn't stop. This caused huge panic as I was across the country. The sitter then texted me many times complaining about how my dog barked and put responsbility on me to fix it. I understand a barking dog is inconvenient, but this is a natural response by a scared dog in a new environment and is a part of the job being paid for. Overall, my two experiences showed me that the sitters on this site seem to be people who "love dogs" and want to make some extra money, but do not understand the responsibility that entails. If your dog is perfectly behaved under all circumstances, then perhaps this service will work for you, but the sitters I encountered were unable to handle any inconvenience associated with watching dogs.

The Rover app charges too many fees when making changes. The dog sitter was great but not happy with Rover. Stop with all these unnecessary change fees and other fees!!

Sitter misrepresented where she lived. I suspect my dog was kept out in his kennel most of the day. Personal article broken. Licensed dog tags missing from dog collar. Sitter has not offered to pay the $17 to replace.

Dommage que les Pet sitters ne sont pas contrôlés car j'ai été très très déçu de la garde de Roxy chez Maxence et Pierre Voir le détail auprès de Roover Cordialement Anne et Laurent

Had to go to 4 people to finally someone to care for my dog. Gal who did care my dog did a poor job of communicating. Seemed angry and was not happy caring for my buddy.

Emailed around 10 adverts in my area with the date free to book. 8 said date now gone one said first aid trained in medication. This was incorrect when we looked into it further and the last one agreed to have was going to meet up before with their dog in local green space . Emailed an hour before and cancelled he dogs scared of big dogs so changed her mind... we have a labradoodle. Why are these people advertising a service with dates free all size dogs and medicine and first Aid trained and all 10 + couldnt do for one of the reasons they had on their pages. Since this has happened to us I have spoken to others that found the same especially the dates being booked . Dont add on your page if this is incorrect its wasting ours and your time and its false advertising.

the individual that took care of our dogs did ok, but he sent [OR THE WEBSITE SENT] Numerous pics of other dogs that where not ours, including one of a dog in the snow...it was late June in ohio. additionally the website is one of the worst I have ever used. poorly laid out, inconsistent and almost unusable. I am an IT administrator and have been in this business for 30 years. I will not use or recommend Rover.