Rover.com | Pet SittingReviews of rover.com

Giving it 4 stars

I recently used Rover for my two dogs. Two days before I was to drop them off I started to receive a bill for more money. I was confused as I had paid my balance. Each time it was for a different amount I finally text the sitter and said why as to which she replied it was for extended stay. I paid the extra as it was two days away no time to really cancel now. Sitter met us at the door but did not invite us in. Felt oddly strange but again we were only hours away from departure. We owned our dogs for over 4 1/2 years never had a problem . They have been boarded previously also. That had me a bit concerned. I did send a note of the daily routine for them. 24 hours had passed no update and had to wait some time in order for her to get a reply, she told me my dogs were not well behaved and that they had messed in her kitchen. That very much surprised me like I said I’ve had them for almost 4 1/2 years and I’ve never had an issue. The sitter had advised us in advance that she had two young children 5 and 7 would that be an issue. I told her no we’ve had family gatherings, and the dogs have never bothered with children. She said that my youngest dog, Jack had a problem with her daughter and kept growling at her, but the daughter had never done nothing to him. She said I tend to kind of watch to keep him away from her. I thought I was gonna get updates like I had previous some different boarding facilities but I had a pull teeth in order to get updates or pictures after the third day. I had a family member go pick up my dogs early. I told the sitter I was gonna pay the full amount, but I didn’t want them to stay there any longer get stressed out. The dogs were picked up and brought home. I truly didn’t like that at the end of all of this. I was asked to send her a tip. I did not send a tip as I felt like I gave her three days of payment for free.

Rover provides a trusted sitters for in sitters home. I was very pleased with my 1st time sitter. It was also my 2 dogs 1st time ever being in a new place. The sitter made them very comfortable. I did have some issues with their website. Only because I'm not Literate with computers. Without hesitation, I would recommend anyone to use Rover for pet sitting.

Ease of finding an availble sitter during our windo of needl Inexpensive and very proacive.

The user interface makes it a little hard to find things like booked future stays. Otherwise I have had good experiences with the pet care professionals.

I met a great sitter on the platform . I think it’s a great service but overpriced. I rarely use it because the sitter fees are so high . It turns out they pay 20 percent of their earnings to rover in addition to a service fee to the client , Sitters are pricing high to cover their costs and clients are also paying a big service fee . I suppose there’s insurance of some kind , not sure if it’s legit or part of marketing those rates. One out of 3 sitters was worth the rate I paid but my pets were always fine . It is a great service for matching pets and owners .

Easy to find people based on need. But, difficult to make changes after booking.

It’s a great idea this site and my experience has been good. However the operation of it could be better. The messaging and amendment is unnecessarily conf