Rover.com | Pet SittingLoving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.
Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Bill
Booking is pretty good on Rover, making adjustments isn’t always the easiest
Response from Rover.com | Pet SittingMay 26, 2025
Hello Bill, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Lexie
martinej
Easy to contact prospective sitters, they usually reply promptly. Jett is a terrific young man with a lot of love for dogs, and very conscientious. I will be hiring him again. I don't know how much guidance or training you give to your people on Rover, but some basic instruction on pet handling (another Rover person, not Jett) and etiquette suggestions for dog and house sitting would be in order.
Response from Rover.com | Pet SittingMay 23, 2025
Hello, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
Stacey W.
I was pleasantly surprised with how easy it was to find a great sitter and the amount of communication and reporting that is shared in real time so that you can be sure your furbabies are receiving appropriate care. With a third party involved, the costs do run higher than if booked directly, but I also feel that the oversight by Rover adds value and provides an extra level of assurance that is worth the extra cost.
cowboysfan
Charlie’s caretaker was thorough with updates and responses back to me.
Mary
Too much communication
Response from Rover.com | Pet SittingMay 21, 2025
Hi Mary, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Lexie
Marie
Our dog sitters were amazing! Not to thrilled with the fees that Rover charges.
Response from Rover.com | Pet SittingMay 20, 2025
Hi Marie, we're happy to hear that you had a great experience with the sitters you've booked with! Our fees support 24/7 customer service, trust and safety, site maintenance, and sitter benefits, including payment processing and promotions. They also fund our Rover Guarantee for peace of mind. We value your feedback—please contact Rover Support at 888-453-7889 if you have any further questions. -Brittney
SARI R.
Anthony did it - he was asked to watch 6 dogs at 1 time and one of them had an emergency - ( nothing to do with him) His quick thinking , critical thinking and love for the dogs - had a happy ending .. Very much indebted to Anthony for his care -
Janicebillups
Pet felt relaxed with care giver.
