Rover.com | Pet SittingReviews of rover.com

Horrible experience beware. Our dog was violently attacked by someone offering daycare services on the Rover site.

Horrendous user experience, my wife has still not been paid after pet sitting (3+ weeks of waiting) multiple empty promises and absolutely no accountability. The pet owners have paid now the money is just sitting with Roger and they seemingly have no intention or paying what is owed, acknowledging the issue or apologising. Pay what you owe. Also the most recent 5star reviews all seem to be posted at pretty much the same time which leads me to question their validity.

The merge has been an absolute disaster. It’s clear that the platform does not care about the sitters who actually provide the services. Essential profile data has vanished, and support’s only response is that they have no timeline for a fix. Running a business with this level of disregard for service providers is unacceptable.

We used to provide services on Rover and recently signed back up, paid their $50 fee and haven't heard back and it's been A MONTH. I've sent several emails, tried the customer service chat feature and still NO RESPONSE. If this is how their service is, I wouldn't think that them dealing with issues with clients any better. They just ignore problems. Maybe think twice before being comforted by their promises. They run a simple background check but don't check anyone's education or experience. So basically if you don't have a record, you can sign up to watch someone's pets.

I arranged for boarding for a few nights with Candice in Woking, she accepted my dates and suggested that we have a meet and greet which i agreed to, 1st time I arrived at the place and time only to receive a message that her dog was ill, so we arranged another date, I turned up and again received a message that her dog was still ill. Ok I get the dog is ill and wished her dog a full recovery, arranged another date. So again I turned up and the place and time, this time I had a message that she can no longer look after my dog, 3 wasted journeys, and then completely cancelled my booking which has left me unable to go on my holiday..... be warned this person is a time waster and will drop you at the last minute!!

In reply to Mandy - you can see from my update that I am having continued issues!! I have emailed, I have called, I have responded on here. Would you like me to contact you through messenger pigeon next?! *** update - I spoke to someone from "the leadership team" yesterday, who seemed like they were on a another planet. He had no idea what was going on, tried to offer me £180 compensation, when I asked if that was in addition to what I was actually owed (£228.49,) he got flustered, asked me to repeat how much four times and put me on hold a few times. Said that he would email me within the hour what was going to happen - still no email. More wasted time and I still haven't been paid. Worst run company I've ever had to deal with. It's going to be simpler going through the courts. *** ...Still haven't been paid. The phone number provided to my previous review only allows you to leave a voicemail, then noone gets back to you. I am now initiating a money claim through the small claims court as advised by citizens advice.

Rover hat Cat in a flat gekauft. Seit der Übernahme haben sich die Preise verdreifacht. Ich habe zwei Katzen die betreut werden sollen. Bei Cat in a flat habe ich pro Hausbesuch bezahlt und nicht pro Tier. Eine einwöchige Betreuung hat mich max. 150 bis 180 Euro für jeweils zwei Hausbesuche pro Tag gekostet. Jetzt soll ich für eine Woche 400 bis bis 470 Euro bezahlen. Das ist nicht verhältnismäßig und Abzocke. Selbst die sogenannte Rover Garantie, die angeblich bis zu 25.000 Euro im Falle einer Tierarztbehandlung haftet, ist nonsens. Meine Tiere sind krankenversichert, ich bekäme die Kosten eh von der Krankenkasse zurück. Ich bin sehr enttäuscht, weil die Betreuung von den Katzensitters über Cat in the flat war immer äußerst zuverlässig und gut. Es tut mir leid für die Sitter, die dadurch massiv an Kunden verlieren. Wer kann sich in der heutigen Zeit eine Betreuung in dieser Summe leisten? Wenn ich könnte würde ich minus 5 Sterne geben.

Richtige MüllApp mit Cat in a flat, wie kann man nur so inkompetente Software bereitstellen, nichts funktioniert aber Hauptsache drauf los, kostet mich haufn Katzenbesitzer, kan mein Bankkonto nicht verifizieren, App funktionier ebenfalls nicht von vorn bis hinten. Hätte man sich mal nic ht an so ein nutzloses kandisches Unternehmen gehängt. Werd so mein Geld nicht mal bekommen dnake für nichts. Wars dann auch bei mir, bin einer der meist gebuchten in meiner Gegen. Ich werd meine Kunden mitnehmen und eigegen Gewerbe machen, diesen Schmutz kann man sich ja nicht antun.