Rover.com | Pet SittingReviews of rover.com

Response from Rover.com | Pet SittingMay 27, 2024

Hi Clay, thank you for taking the time to provide us with your review. We’re sorry to hear this was your experience. Feedback from users like you is an important part of maintaining a quality experience and we value your insight. Next time you’re looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help.

Response from Rover.com | Pet SittingMay 24, 2024

Hello Sig, our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Service fees go towards maintaining website, sitter advertisement, 24/7 Support Team, 24/7 Vet Hotline, the Rover Guarantee and much more. Next time you’re looking for assistance, feel free to give our Rover Support team a call at 888-453-7889 and we’d be happy to help.

Response from Rover.com | Pet SittingMay 23, 2024

Hello Brook, we appreciate your feedback. Sitters who list their services on Rover run their own businesses and have the ability to set their prices as they best see fit. We encourage pet owners and care providers to book a meet & greet before confirming a booking to ensure that there is a good fit. If you ever need any assistance finding a sitter, you're welcome to contact Rover Support at rover.com/help. All the best, Jeffrey.

Response from Rover.com | Pet SittingMay 23, 2024

Hello Kelly, our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Service fees go towards maintaining website, sitter advertisement, 24/7 Support Team, 24/7 Vet Hotline, the Rover Guarantee and much more. Next time you’re looking for assistance, feel free to give our Rover Support team a call at 888-453-7889 and we’d be happy to help.

Response from Rover.com | Pet SittingMay 22, 2024

Hi Mehran, our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Next time you’re looking for assistance, feel free to give our 24/7 Rover Support team a call at 888-453-7889 and we’d be happy to help.

Response from Rover.com | Pet SittingMay 20, 2024

Hi, and thank you for your feedback. We’re very sorry to hear about this experience. We take incidents like this very seriously and would appreciate the opportunity to look into this further. Safety is our top priority and if you have any further feedback or need further assistance, please reach out to our Trust & Safety team by phone at 888-727-1140.

Response from Rover.com | Pet SittingMay 18, 2024

Hi Nicole, our team received your feedback and we’re sorry about any difficulties. Feedback from users like you is an important part of maintaining a quality experience and we appreciate you taking the time to share this insight. Next time you’re looking for assistance, feel free to give our Rover Support team a call at 888-453-7889 and we’d be happy to help.

Response from Rover.com | Pet SittingMay 18, 2024

Hi Kelly, our team received your feedback and we’re sorry about any difficulties. Next time you’re looking for assistance, feel free to give our Rover Support team a call at 888-453-7889 and we’d be happy to help.