Rover.com | Pet SittingReviews of rover.com

Assistenza clienti inesistente. L’account non riconosce la password e poi si blocca. Quando provi a resettare la password tramite e-mail, l’e-mail non arriva e il servizio clienti puoi contattarlo solo se accedi…i petsitter li puoi contattare solo se accedi…giusto! Ma datemi la possibilità di accedere!😂

As a pet sitter I can say that Rover is absolutely HORRIBLE to work with. The customer support is useless. According to the background check company, my account has been completed for weeks. Rover claims that they have a high volume of applicants so they keep telling me to wait 5-10 business days everytime I reach out... which has dragged this out for about 5 weeks now. I feel like I'm getting ping ponged around, as each rep tells me I will hear back in a few days with an update and then no one ever reaches out. It's crazy because they collect payment from you immediately to open the account but then have absolutely no urgency to get you through the application process - feels like I've been conned out of $50. Honestly, there's no way I'd sign up for this gig account if I had known the process would be this absurd.

I hope you do something about the girl from rover.com that the guy had sitting for his dog and she beat him last week and its on video from warren michigan....

Bought over a great company and ran it in the ground through sheer greed. These types of greedy, shameless, corporate swines need to be kept out of the pet world. They don't care for anything but more money in their pockets.

This was my first time ever using Rover, and it turned into a terrible experience. I trusted a Rover sitter with my healthy, fully vaccinated Goldendoodle, Hazel, from April 1–5, and she became severely sick during her stay. Hazel is allergic to chicken, which I clearly informed the sitter about, yet she was still allowed access to chicken bones while in the sitter’s care. Same day as pick up to come home, Hazel was vomiting, lethargic, refusing food and water, and required emergency hospitalization with over $6,000 in vet bills. The sitter never notified me that Hazel appeared unwell during the stay — I personally noticed concerning behavior through a video update sent to me. Despite veterinary documentation and an appeal letter from my vet, Rover denied my claim under exclusions in the “Rover Guarantee.” Please carefully review what is actually covered before trusting this platform with your pets.

There's clearly so many fake/paid for reviews on here. This company needs to be investigated. As soon as they get a bad review 30 good ones get posted at the same time. My daughter has still not been paid for a week long sit. Since looking into this company I have heard some absolute horror stories about sitters (please do you research before using them, there are far safer companies out there.)

The takeover of Cat in Flat has been dreadful for sitters and owners. Communication has been poor. Most of my clients had no warning of changes.

Some dog sitters are completely unqualified and when you are unlucky enough to use one, Rover does not help or issue refunds