Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

Showing 1,912 reviews with 4 stars · Clear filters

Walt
Aug 23, 2025
Contacting customer service was little…
Contacting customer service was little confusing.
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Patty C.
Aug 21, 2025
Found a wonderful sitter after 2 cancelled
I have made 3 in home care reservations with Rover. 1 cancelled 2 days before and another a few weeks before a stay. I made my reservations with sitters a few months in advance., so this was very frustrating. My last sitter was wonderful. Took great care of my 2 dogs.
Response from Rover.com | Pet SittingAug 22, 2025
Hello Patty, we are very sorry to hear that this has been your experience. While this is not the typical Rover experience, we take feedback seriously. If you need help with your sitter search, let us know, and we'd be happy to help. You can reach our Rover Support team at 888-453-7889. -Lexie
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Vera
Aug 21, 2025
The sitter makes the company
The sitter makes the company. Our sitter Ona and Oliver are the best. We have been with them over 4 years. The venting of sitters are what made us come to Rover..
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Christy
Aug 21, 2025
I had a difficult time getting all the…
I had a difficult time getting all the information from the website. The experience with the sitter was amazing.
Response from Rover.com | Pet SittingAug 21, 2025
Hello Christy, thank you for taking the time to provide us with your review. We’re sorry to hear this was your experience. Next time you’re looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Olivia
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ia
Aug 17, 2025
The app is not very user friendly.
The app is not very user friendly.
Response from Rover.com | Pet SittingAug 18, 2025
Hello, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Lexie
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Scott
Aug 16, 2025
Amanda is great
Amanda is great. Rover is expensive!
Response from Rover.com | Pet SittingAug 18, 2025
Hi Scott, thank you for your review. Our fees support 24/7 customer service, trust and safety, site maintenance, and sitter benefits, including payment processing and promotions. They also fund our Rover Guarantee for peace of mind. We value your feedback—please contact Rover Support at 888-453-7889 if you have any further questions. -Lexie
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Linda and E.
Aug 14, 2025
Rover Service
It allows us to find the sitter in a pinch. However, it wouldn't allow us to select multiple sitters to interview the right fit. We were lucky to get the right one on 1st try. Something it should consider to improve.
Response from Rover.com | Pet SittingAug 14, 2025
Hi Linda, thank you for your feedback! After you choose your first sitter, you'll be prompted to choose additional sitters to contact. We want you to feel right about who you choose to provide care for your pet! Contact us anytime at rover.com/help with any questions about searching for sitters. -JC
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Susan
Aug 13, 2025
It is sometimes confusing to find your…
It is sometimes confusing to find your way to and from the different areas.
Response from Rover.com | Pet SittingAug 13, 2025
Hi Susan, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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