Rover.com | Pet SittingReviews of rover.com

Hard to use, ineffective as a tool for finding a reliable sitter. Basically useless.

Rover customer service did not answer me until 5-6 days after my request. Unfortunately their response was only that I look at questions and answers section, they did not help me. Also I found their website difficult to use and maneuver throughout it.

Très déçue par le fonctionnement de Rover. Lorsqu’un propriétaire annule lui-même une demande, la demande reste en attente côté petsitter et bloque ses disponibilités. Il faut donc l’archiver. Et là, Rover considère que le petsitter a « décliné et archivé » la demande et lui demande de justifier auprès du propriétaire pourquoi il n’a pas pu accepter. Mais le petsitter n’a rien refusé : la demande avait déjà été annulée par le propriétaire. Pourquoi faudrait-il alors se justifier pour l’archivage d’une demande que l’on n’a pas refusée ? Ce fonctionnement est particulièrement frustrant et peut en plus avoir des conséquences sur les statistiques du petsitter. Rover devrait clairement distinguer une demande refusée par le petsitter d’une demande annulée par le propriétaire.

I have contacted two house sitters. One did not respond at all. One initially responded, but then stopped responding when she found out it was house-sitting with my pet and not just drop-in visits. Why advertise that you do house-sitting and show availability on your calendar if you don't want to? This is so frustrating. I didn't want to board my kitten, but now I will have to.

Hired a drop in sitter while in open heart surgery. The sitter lied about dropping in and never showed. I called support and they have done nothing to help or reimburse me and the sitter still works for them. Responding that I should contact you again after I have repeatedly is part of the problem. You have all the info you need. You have a copy of the messages you have another email from her father where he says she has a pattern of lying yet somehow I still need to contact you to get any resolution. You suck. Your company sucks. Your service sucks.

I searched for a trustworthy caretaker for my dog and felt genuine anticipation. There is wonderful energy connecting owners with kind souls. Yet, the team sent just one option. It felt like holding one key when a vault full of doors awaits. Finding the right match matters too much to settle for a lone candidate. The path is narrow and limits discovery. A broader pool would spark meaningful bonds between strangers. I did not find care this time, but I still believe in the concept. This platform holds the power to revolutionize pet care. Picture a vibrant community instead of a solitary offer. The possibility is undeniable. I urge the team to widen the net so every

I would give zero start if it would be possible Thanks to their useless and no background checks on careers we nearly lost our dog They allow registration for unverified people Please do not use them if you can ! And as you can see they asked to contact and it’s the same team who said they do t really care that my pet stopped walking ! Please avoid if you love your pet

sketchy unreliable people .