Rover.com | Pet SittingReviews of rover.com

Response from Rover.com | Pet SittingJan 28, 2025

Hi Diane, thank you for your feedback. Sitters on Rover have the unique ability to set their own rates for their services. If you would like assistance finding a sitter that fits the needs of your pets as well as your budget, our Rover Support team would be happy to help. You can reach them at (888)453-7889. -Olivia

Response from Rover.com | Pet SittingJan 19, 2025

Hello Emily, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Olivia

Response from Rover.com | Pet SittingJan 12, 2025

Thank you for sharing your feedback! We're always working to improve Rover and truly value input from our community. I've shared your comments with our product team. If you ever need assistance, please reach out to Rover Support at 888-453-7889—we're here to help! -Olivia

Response from Rover.com | Pet SittingJan 9, 2025

Hi Monica, thank you for your review. Our fees support 24/7 customer service, trust and safety, site maintenance, and sitter benefits, including payment processing and promotions. They also fund our Rover Guarantee for peace of mind. We value your feedback—please contact Rover Support at 888-453-7889 if you have any further questions. -Lexie

Response from Rover.com | Pet SittingJan 6, 2025

Bonjour Nessrine, nous sommes vraiment désolés d'apprendre que cela a été votre expérience. Bien que ce ne soit pas une expérience Rover typique, nous prenons les commentaires au sérieux et si vous avez besoin d'aide pour votre recherche de gardien, faites-le nous savoir et nous serons heureux de vous aider. Vous pouvez joindre notre équipe Rover Support au +33 805 11 87 47. -Lexie

Response from Rover.com | Pet SittingJan 6, 2025

Hello Madelon, thank you for your review. Our fees support 24/7 customer service, trust and safety, site maintenance, and sitter benefits, including payment processing and promotions. They also fund our Rover Guarantee for peace of mind. We value your feedback—please contact Rover Support at 888-453-7889 if you have any further questions. -Lexie

Response from Rover.com | Pet SittingJan 5, 2025

Thank you for taking the time to provide us with your review. Feedback from users like you is an important part of maintaining a quality experience and we value your insight. Next time you’re looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Olivia

Response from Rover.com | Pet SittingJan 4, 2025

Hello Shakina, thank you for taking the time to provide us with your review. We're here to provide ongoing support to sitters and owners alike—and we’re in it for the long haul. These fees help us do that, along with facilitating Rover’s customer support, 24/7 trust and safety coverage, and essential site maintenance and product improvements. Lastly, our service fees cover our Rover Guarantee reimbursement program, which provides peace of mind in case of unexpected injuries or damages. We appreciate your feedback and hear your concerns. If there is anything we can help clarify for you, don’t hesitate to reach out. Rover Support is available 24/7 at 888-453-7889. All the best, Elizabeth B.