Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

Showing 1,912 reviews with 4 stars · Clear filters

Shirley M.
Nov 6, 2025
I was able to get a cat sitter
I was able to get a cat sitter, Shelley, that was great for my Bandit.
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Patricia
Nov 6, 2025
I found Kelsey!
Using Rover to find Kelsey was so wonderful. She is a trusted resource for me and my cats obviously love her.
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John
Nov 5, 2025
Fairly easy to use
Fairly easy to use. Too many follow up messages.
Response from Rover.com | Pet SittingNov 5, 2025
Hi John, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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Rebecca
Nov 5, 2025
Flexible and reliable
I like all the flexible options to configure your search for pet care, and I am pleased by the sheer number of potential caregivers that come up whenever I search. I like that I can see where they are located, and use that info along with ratings/reviews and their own bio paragraphs to choose whom to contact. My only complaint is that, while I recently searched based on a morning time window, many people I reached out to said they were only available later in the day. So it seems to me that when caregivers update their availability, they’re not able to do it in a granular enough way to get me the best search results. Other than that, the system seems to work flawlessly – it acts as a middleman communication layer so you’re texting back-and-forth with caregivers without ever knowing one another’s phone numbers, so it’s important that it works well. I will definitely continue to use Rover as a way to find dog lovers who want to walk my furbaby.
Response from Rover.com | Pet SittingNov 5, 2025
Hi Rebecca, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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John
Nov 3, 2025
Rover.com
Ava, our sitter was excellent, far exceeding our expectations. Rover.com, however is a different story. After trying numerous times to get itemized bill, nothing has happened and there is no phone number to call. Not accptable.
Response from Rover.com | Pet SittingNov 3, 2025
Hi John, thanks for reaching out to share your feedback! Our support team would be happy to assist, you can reach them by phone 24/7 at (888) 453 - 7889. -Brittney
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Gail E.
Nov 3, 2025
Too much communication?
Rover is a helpful site and I found a great dog walker immediately. But I feel there is way more computer entry and response than is necessary. I don't need to see pictures of every walk, etc. And I don't need to communicate with my dog walker all the time. And I have trouble using the app on my phone. (I am old).
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Patty
Oct 31, 2025
The website presents some obstacles…
The website presents some obstacles when trying to adjust the initial booking. It was not clear how to add a "meet and greet" visit so I eventually just added another pet care visit. Otherwise it is okay.
Response from Rover.com | Pet SittingOct 31, 2025
Hello Patty, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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Frederica
Oct 28, 2025
Cat sitter
Being able to review pet sitters and choosing the right one for you. But it can be difficult to leave the sitter a message through Rover.
Response from Rover.com | Pet SittingOct 29, 2025
Hello Frederica, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback about the difficulties leaving your sitter a message to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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