Rover.com | Pet Sitting Reviews | Read Customer Reviews of rover.com

Rover.com | Pet SittingReviews of rover.com

4.635,369 reviews
Pet Services

Rover.com | Pet Sitting

About Rover.com | Pet Sitting

Loving pet sitters and dog walkers in your neighbourhood.With Rover, it’s easy to find a loving sitter in your neighbourhood who’ll treat your pets like family. Pet sitters on Rover can watch your pets in their home or come to yours. Each sitter is individually reviewed by our team of sitter specialists, and must complete a basic ID verification or background check to be approved as a sitter on Rover.In addition to connecting pet parents with sitters, each service booked on Rover is backed by the Rover Guarantee, access to veterinary advice, photos of stay highlights, and reservation protection.

Rover.com | Pet Sitting (rover.com) has 35,369 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: rover.com
Website: rover.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rover.com | Pet Sitting reviews

Showing 1,912 reviews with 4 stars · Clear filters

Elizabeth S.
Nov 16, 2025
Rover is a great concept and…
Rover is a great concept and organization. My only comment would be, communications between me and my dog care giver were complicated, going through Rover. We changed to WhatsApp within a day or two.
Response from Rover.com | Pet SittingNov 17, 2025
Hi Elizabeth, for the safety of all users on our platform, we encourage you to keep all bookings on Rover in order for your booking to qualify for the Rover Guarantee. Thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Lexie
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Michael H.
Nov 15, 2025
This was our first time using Rover .…
This was our first time using Rover and it worked out well for us. We did have a little trouble getting in touch with the sitters on the day of the drop off and Rover came through to rectify the situation.
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Clare C.
Nov 13, 2025
First time user
First time user Didn’t understand the booking and payment.
Response from Rover.com | Pet SittingNov 13, 2025
Hi Clare, we're sorry to hear you didn't understand the booking and payment process. Our support team is available 24/7 and would be happy to walk you through the process or answer any questions you have. Please don't hesitate to reach out. -Brittney
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Kim
Nov 11, 2025
providers have consistently been…
providers have consistently been responsible & good carers
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Draft Horse Gal MIVA O.
Nov 11, 2025
Rover you all send me constant emails…
Rover you all send me constant emails and texts. You are too noisy. I gave the Pet Sitter 5 stars, which Brian absolutely deserves. I wrote a review. That should be enough. Please quiet down.
Response from Rover.com | Pet SittingNov 11, 2025
Hello, thank you for your feedback on our app. You can adjust your notification settings either on the app or website to reduce the number of emails you receive. If you have questions, please contact our 24/7 Rover Support team at (888)453-7889. -Olivia
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Karen
Nov 11, 2025
It’s probably me but I have difficulty…
It’s probably me but I have difficulty finding my bookings, and I m confused with text emails then I go to the River app and see more ie pics. Otherwise the people I have dealt with are reliable and awesome
Response from Rover.com | Pet SittingNov 11, 2025
Hi Karen, thank you for taking the time to share your feedback about our app. We’re sorry to hear you’ve been having trouble navigating it. If you ever need assistance, please don’t hesitate to reach out to our Rover Support team at 888-453-7889—we’d be happy to help! -Olivia
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Deborah
Nov 10, 2025
Joe did a terrific job!
Joe did a terrific job!! I am handing it difficult to get answers about my charges and I wanted to give Joe a tip, and I am not sure that it went through.
Response from Rover.com | Pet SittingNov 10, 2025
Hi Deborah, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie
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Mo E.
Nov 7, 2025
They have lots of choices based your…
They have lots of choices based your location and time needed . Easy to connect with members
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