Rover.com | Pet SittingReviews of rover.com

Sono una Sitter da molti anni con grande esperienza alle mie spalle. Da circa 3-4 anni ho utilizzato questa applicazione con cui mi sono sempre trovata abbastanza bene, nonostante piccoli bug e crash dell'app che ogni tanto capitavano. Di recente però il mio account è stato sospeso permanentemente poiché, a detta loro, avrei fatto pagare persone che mi avevano contattato su rover fuori dalla piattaforma. Cosa che utilizzando l'applicazione non ho mai fatto né tantomeno menzionato, visto che ci tengo alla possibilità di essere assicurata nel caso di eventuali problemi. Ho sempre rispettato questa condizione, ma nonostante ciò sono stata completamente bannata e ho perso anni di recensioni positive e di lavoro. Quando ho richiesto spiegazioni non mi è stata data nessuna prova a riguardo, mi si è continuato a ripetere che avevo violato i termini di servizio ma tutt'oggi non capisco proprio come sia successo visto che come suddetto, non ho mai accettato pagamenti al di fuori della piattaforma. Già una volta in passato mi era stato sospeso l'account per sette giorni, solo perché una cliente mi aveva inviato il suo numero di telefono che io però non avevo richiesto. Quindi se siete dei Sitter state attenti perché potreste perdere tanto lavoro nel giro di qualche ora, senza sapere il perché. Edit: a seguito della recensione, come potete vedere, mi si continua a menzionare i Termini e le condizioni ma senza alcuna spiegazione o prova.

The person I paid to keep my dog fed him 15 grapes, which are toxic to dogs and almost killed him. I rushed him to the vet hospital, which in turn caused my family to forfeit our vacation, that was paid for in advance, with no reimburse. It’s been three weeks since the horrific incident and I have yet to be compensated for the enormous medical bills or a refund. I have heard nothing but requests for documentation, that I have provided multiple times. Furthermore, their employee is still on the Rover website as a care giver. This has been a traumatic experience for not only my pet but my entire family. At this point I have no other recourse but to begin legal proceedings. This has been a nightmare.

Dog sitter left our back door wide open. Luckily our new puppy is crate trained and she was locked in there. But what made us most upset was that they lied about it. We have cameras in our home (they knew it too) and still said they did not leave it open. Yet came back to our home after they left.

I contacted one person who didn't reply. I then contacted four other people one of them replied and said they could board my dog and then we arranged to meet the following day (today) I spent two hours getting ready/travelling to meet the person who replied, only to find a message on my phone to say she had book in someone else. The message was not on my phone when I left the house at 3.45 although it was timed at 3.08, there must be a time delay on the messages that go via Rover, I am extremely upset and will not use this site again.

I am writing this review as a pet sitter who signed up to offer services through Rover, not as a customer. I joined Rover because I genuinely love animals and have years of experience caring for pets. I was hoping Rover would be a good platform to help me start building my pet care business. To get started, I completed the profile review and background check process and paid the CAD $49 fee. Nearly seven months later, I have not received a single booking. The biggest issue is that Rover charges new sitters an upfront fee but doesn’t give them a fair opportunity to get their first booking. You need reviews to get clients, but you need clients to get reviews. From my experience, the platform seems to work best for people who already have their own clients and can bring them onto Rover first. If I already had my own clients, I wouldn’t need Rover to help me find work. I adjusted my rates several times to stay competitive, but it made no difference. Unfortunately, my experience has been disappointing, and I would not recommend Rover to new sitters who are trying to build a client base from scratch.

Jag skrev ett omdöme om Rover för två dagar sedan och fick ett svar av deras kundtjänst att ringa ett telefonnummer för att få begärd hjälp men nåddes av en telefonsvarare. Det är under all kritik. Jag behöver snabb hjälp med ett första möte med någon som kan gå på promenader med min hund pga en akut sjukdom. Ett jättefint uppdrag för rätt person. Men även för Rover inte minst nu när det är lite krångligt att komma igång eller hur? Tacksam för återkoppling! Sölve Johansson

I recently trusted my dog Fred to a Rover Dog Sitter as I was going on a trip to another state. Within 24 hours I received a call from the local police department that my dog had been picked up and was being taken to the local emergency veterinarian as it had been attacked by four different dogs. The dog was severely injured. I have sent pictures, medical reports, etc. to Rover’s and so far all I’ve gotten is a bunch of nonsense emails most of them sent by AI. I will never trust my pet again to Rovers.

On nous demande de payer 14 euros d’inscription pour finalement ne pas être visible par les propriétaires… tellement déçue 😞