Rover.com | Pet SittingReviews of rover.com

Problem website

Those people we have booked have been on the whole very good and reliable and it's been possible to get sitters at short notice But one person insisted on holding onto our key without telling us in advance. And some of the sitters don't seem to be very good at updating their availability. Several we've contacted as available say they are busy and some show as not updated in over 56 days Still the best platform out there to find a cat sitter

There were ALOT of emails as well as texts. I think you should communicate by one method.

Seeing the rate increase if booked within two weeks is pure greed and bullshit. It is a trick to charge more. I’m sure the majority of the appointments booked are within two weeks. It pisses me off and I will probably leave Rover.

8/9/25-8/11/25 After a visit prior to our trip, we booked Cleo's stay at a nice home with lovely people. At the time, Cleo had started waking up and yelping to go out (one bark every 30 seconds or so, not loud or constant) at about 3-4 am. This was unusual as she has been happily crate trained for over a year. It was happening once or twice a week, and I wanted to be transparent about the possibility.Her training leash was helping, and she was getting back to normal, but just in case....I also left her vibrating training collar which worked well for us. I shared that if she was waking them too early, I would call and they could board her at the local kennel where she goes on the mornings I work. They were ok with this. I left her Saturday and Sunday afternoon, I received a nice text indicating she had slept well and was doing great. Monday afternoon, however, Cleo had apparently been barking a lot (all day), and eating houseplants. So I had to call on Day 2 and arrange for her to stay in the environment I was hoping to avoid. The employees knew Cleo and were surprised as well to hear about her barking as she doesn't bark during the mornings when she is in doggy daycare. Maybe she had anxiety we've never witnessed. She's stayed with other family members (and their dogs) with no issue, but not strangers, so it is entirely possible that she was anxious and barking. Now I am totally at a loss....We would prefer leaving her with a doggy family and would gladly work to train her out of this behavior, but in order to do that, she has to demonstrate it to us, and so far, she has not. Ugh. I guess I am left with no choice but to use the kennel......Had I not given the option of arranging to board her elsewhere, I would have had to leave my 7 day vacation on day 2.....

I've overall had great experiences with the sitters on Rover. I am a bit disappointed with the lack of flexibility from the Rover website and App however. Drop off and pick-up times can often changes, especially when booking out 1-2 months. There is little flexibility for this through Rover and no way to update costs based on later drops and earlier pickup. This is based on years of working with the Rover community not just the date provided below, which does not allow for a range.

I used the service because I had no choices. It's very expensive.

I found the service very good. My only problem was t he website. Very confusing, repetitive.