Rover.com | Pet SittingReviews of rover.com

Response from Rover.com | Pet SittingNov 3, 2025

Hi Tina, thank you for taking the time to provide us with your feedback regarding our app. We’re constantly looking for ways to make Rover better than ever and always appreciate hearing from community members like you. I’ve passed along your feedback to our product team. If you’re ever looking for assistance, feel free to call our Rover Support team at 888-453-7889 and we’d be happy to help. -Lexie

Response from Rover.com | Pet SittingNov 3, 2025

Hi Dean, we appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Each sitter profile is manually reviewed by our team to ensure it meets our quality standards. If approved, sitters can offer their services on Rover. We prioritize finding the right sitters and walkers. For assistance with your search, please contact our Rover Support Team at 888-453-7889. -Lexie

Response from Rover.com | Pet SittingOct 31, 2025

Hi Ana, we're sorry to hear that this was your experience with Rover. While this is not the typical Rover experience, we take feedback seriously. Our Trust & Safety Team continues to be available to support you 24/7 at 888-727-1140. Please don't hesitate to reach out to us if we can provide you with any further assistance. -Lexie

Response from Rover.com | Pet SittingOct 30, 2025

Hello Stephen, we're sorry to hear that this was your experience. While this is not typical of Rover, we take feedback seriously. Our goal is to ensure every user can book trusted pet care and have a great experience, and we regret that wasn’t the case for you. Our 24/7 Rover Support team is always available at 888-453-7889. -Olivia

Response from Rover.com | Pet SittingOct 28, 2025

Hi Shiva, we're so sorry to hear that this was your experience, and we'd like to see how we can best support you. Feel free to contact our Rover Support team at 888-453-7889 or rover.com/help so we can get some additional details from you. -JC

Response from Rover.com | Pet SittingOct 27, 2025

Hi Susan, thanks for your feedback on our app. We’re always looking to improve Rover and appreciate your input. I’ve shared your comments with our product team. If you need any assistance, don’t hesitate to call Rover Support at 888-453-7889. We’re here to help. -Lexie

Response from Rover.com | Pet SittingOct 27, 2025

Hi Joanne, we appreciate your feedback, and we're sorry to hear that this was your experience with Rover. Our 24/7 Rover Support team is available at 888-453-7889 for any questions you may have. Please don't hesitate to reach out. -Lexie

Response from Rover.com | Pet SittingOct 24, 2025

Hi there, thank you for your feedback on our vetting process. Every sitter and dog walker profile is manually reviewed by our sitter team and must pass a background check before approval. We take quality and safety seriously and do our best to ensure sitters meet Rover’s standards before joining the platform. For more information about our vetting process, our 24/7 Support team is available at 888-453-7889. -Brittney