Rover.com | Pet SittingReviews of rover.com

A lot of the sitters are socially inappropriate and strange. They charge you a huge cancellation fee if you pick them up early. You're really better off going to a kennel where they're professionals and you only pay by the night.

Solitamente lascio i mie cani in pensione, ma questa volta dovendo assentarmi per un mese ho provato a fare una ricerca su questo sito in quanto l' incidenza della pensione pensavo sarebbe stata eccessiva rispetto ad un privato. Invece ho trovato prezzi folli fatti da studenti che non hanno quasi mai giardino o balcone, che non conoscono le razze canine, che vivono in casa con coinquilini e chiedono cifre che spaziano dai 25 euro ai 35 euro al giorno. Resto senza ombra di dubbio in pensione a 18/20 euro al giorno, con box esterno con A/C e vapore acqueo in estate e box interno riscaldato in inverno, personale preparato, sgambamento fatto come si deve etc etc etc

Usually we love Rover dog walkers but be aware that almost all Rover sitters all have 5 stars but the one we used recently for house sitting for 4 days was terrible. We just called Rover to ask how to give feedback without being public and they let us know we should probably just let it go and they would "watch" her. SITUATION- We hired a "house sitter) for 4 days and she literally sat in the house! She (didn't walk the dog one day, another day only 6 minutes, didn't play with him (sat on the couch), all the trips in zip lock bags were still in fridge, left the house unlocked, poop in yard, dirty litter box etc). note: We have ring cameras on the doors, the yard and one for the living room (usually only motion at night but it takes a picture every 3 minutes 24/7)

Sitter was great, dogs came back happy, Got plenty of pictures of the stay, However shocked to learn how much rover charge the sitters per stay, Doesnt seem fair! I shal suggest paying cash from now on!

The sitters are fantastic but rover takes a huge percentage AND charges the owners seperately. Theyre raking it in on both sides and its upsetting. The sitters deserve the money they earn and shouldnt be loosing so much money for a website that does very little for them. Completely unjustified charges! They claim its for support but if you go through the reviews you can see their support is MINIMAL to both sitters and owners. Many people complaining about the excesive charges and hidden fees and high percentage taken. Hope to see this percentage go down and the sitters earn what they deserve. I am glad to see that they no longer hold on to the sitters money for so long, they now only have to wait two days after the stay finishes before getting paid. Going in the right direction but some way to go yet!

This site is very difficult to use. I contacted 6 sitters and while I put the required date in 4 of them were unavailable that day despite the fact that they had recently updated their availability. One actually regularly worked that day of the week. When I contacted them I got a flood of texts with phone numbers that made it difficult to identify who was who. And as I crossed them off and went back to the list it was hard to tell who I had already contacted. I wanted to talk to the person to give specific information to see if they could accommodate my situation but that didn’t seem possible without a meet and greet which could well have been a waste of time. I ended up getting a neighbour to help out and I was never able to figure out how to cancel my request when no booking had been made. So I keep getting emails advising me to complete a booking when I don’t want one.

Ich habe zwar über Rover endlich eine zuverlässige Hundesitterin gefunden, aber das der Sitter von Rover nicht seinen vollen Lohn erhält, ist eine Frechheit. Mit welcher Berechtigung wird dem Sitter einfach nur die Hälfte ausgezahlt? Meine Sitterin ist aus diesem Grund nicht mehr auf Rover. Ich werde dort auch nicht mehr buchen. 15%der Kosten werden also beim Sitter es behalten....und ich zahle auch noch ein Gebühr. Das nennt man auf Deutsch schlicht und einfach Abzocke. Nie wieder Rover 🤮

Pet owner OR sitter/walker cannot adjust days serviced in the case of a cancellation. Messenger responds with both in app message and sms without being able to only message within the app and charges international rates when doing so.