Vivien M.
Contacted pet sitters to have a block…
Contacted pet sitters to have a block error 175,abused verbally by these people I been very ill with internal bleeding multiple ulcers, I was rushed into urgent care. This sitter said I'm not interested are you booking or not ,they actually contacted me on WhatsApp its a terrible traumatic scam I've been subjected to,these people can't be vetted I'm reporting this. It's took me back I felt ill after the demanding abusive call. Then I had a message saying £550 pay now. Rover you have my emails you blocked these people with your error message 175,but didn't warn me.
Response from Rover.com | Pet SittingOct 3, 2022
Hi Vivien, we are so sorry this has been your experience and hope you are well. I can see that you spoke with a member of our team about this today. Your assigned agent will be performing a full review to ensure safety on the platform and will be reaching out soon to gather up more information and discuss the next steps, but please reach out if you have any further questions. Our team is available to help you at +44 8082 812524, [email protected] or chat. Best, Claire




